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Unknown Device problem during driver installation

Discussion in 'Windows 7' started by chris96ar, Feb 23, 2015.

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  1. chris96ar

    chris96ar Thread Starter

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    After formatting my PC for some reason my wifi usb adapter TP-Link TL-WN321G stopped working. After 5 days :mad: trying to fix it I decided to post here to get some tips.
    So far I tried reformatting my PC, uninstalling all usb ports and reinstalling them and even installing new ones! (yeah i but a 10-1 double usb port card) the problem persists.
    All the info i have so far are:
    -TP-Link TL-WN321G, TL-WN422G, my Toshiba external Hard drive and my Samsung phone are all Unknown Devices.
    -When I try to manually install the drivers I get the "the folder you specified doesn't contain a compatible software driver for your device" error.
    -My mouse is not working corectly when connected to these ports.

    My PC specs are
    CPU Intel(R) Core(TM)2 CPU 6420 @ 2.13GHz
    Motherboard ASUSTeK Computer INC. P5N-E SLI
    (bios Phoenix - AwardBIOS v6.00PG)
    2GB RAM
    GPU NVIDIA GeForce 9600 GS
    OS Microsoft Windows 7 Ultimate 32-bit
    BTW my device manager is like this at the moment: [​IMG]
    Please help me? :( :(
     
  2. TerryNet

    TerryNet Moderator

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    After (re)formatting you then installed Windows 7, right? Then the latest drivers, beginning with the chipset, from the PC (or motherboard) manufacturer's web site? Then the latest wireless driver?

    Did the wireless work for awhile after the above and then stop? Does it show as "OK" in Device Manager? Does it have a LED to indicate when it has power, and is it ON?
     
  3. KomputerKid

    KomputerKid

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    The first thing I would do is to update the chipset drivers.
     
  4. chris96ar

    chris96ar Thread Starter

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    yeah i forgot to mention ^^ my motherboard runs the latest bios i updated it first thing after the format.
    The adapter is dead after formatting no sign of life *sigh* the led it has is never on and the device manager gives me an error 43 "Windows has stopped this device because it has reported problems. (Code 43)"
     
  5. flavallee

    flavallee Trusted Advisor

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    ASUS P5N-E SLI

    That motherboard appears to have full driver support for Windows XP and partial driver support for Windows Vista.
     

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  6. chris96ar

    chris96ar Thread Starter

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    so i should downgrade to vista until i get a new motherboard?
     
  7. replay

    replay

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  8. chris96ar

    chris96ar Thread Starter

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    Unfortunately as i stated in my original post i had the same problems with two tp-link adapter my phone and an external Hard drive im formatting the pc right now though what i dont understand is how my pc had no issues the past year.
     
  9. replay

    replay

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    Well ......let us know after the clean install if u are still having usb issues
    Win 7 should load the generic usb drivers
     
  10. chris96ar

    chris96ar Thread Starter

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    well.....didnt work :( formatted but the problem didn't go away :mad:
     
  11. TerryNet

    TerryNet Moderator

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    With the Windows 7 Ultimate, or with a different operating system?
     
  12. KomputerKid

    KomputerKid

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    As drivers are updated the compatibility can change and they may no longer work. I may try reverting back to the old bios.
     
  13. chris96ar

    chris96ar Thread Starter

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    with windows vista do you think that reverting to a previous bios might fix this?
     
  14. flavallee

    flavallee Trusted Advisor

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    You're saying your computer had no issues the past year with Windows Vista, but it has issues now with Windows 7 Ultimate?

    --------------------------------------------------------
     
  15. chris96ar

    chris96ar Thread Starter

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    i said the pc had no issues with windows 7 the past year.
     
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