I'm having trouble with unknown devices. I have the Nintendo Ds Max Media Player and it came with a usb cable and a gigapack. The gigapack is supposed to be recognized automatically by the pc and it is listed as an Unknown Device. It doesn't require any drivers and in the Device status it says it is working properly. I connect and reconnect it and it still says Unknown Device. What should I do? I can't buy a new one because I am low on money.