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Unknown driver

Discussion in 'Windows 8' started by raed, Jan 22, 2015.

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  1. raed

    raed Thread Starter

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    Dec 1, 2014
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    PCI simple communications controller driver is not available.. need help please
    im using windows 8.1 pro x64
     
  2. valis

    valis Moderator

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    we will need the make and model of hte pc as well.
     
  3. PcPhoenix

    PcPhoenix

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    Jan 18, 2015
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    99
    The best way to get the drivers working is to go to your computer manufacturer's website and find the drivers for your computer there. Unfortunately, if you don't know what the device is, you might just be stuck downloading random drivers until you find the right one.

    Another option is to use Windows to get the right driver. Right click the device and click update, then try finding it automatically. This works best when windows is fully updated. Still, this method often cannot find the correct driver.

    Finally you should try using a driver pack, which is a huge collection of drivers and a utilty which will scan your computer and match up devices with their appropriate drivers in the collection. There are a few different driver packs out there, my favorite is: http://drp.su/

    I've always downloaded the entire pack and burned it to a CD, but it's 15GB so it will take a long time to download and is difficult to burn. But i do believe there is an option to download the standalone client which will then download just the drivers you need from the internet. No 15GB burns required. Give it a shot if you can't find the driver using the above two methods.

    And lastly, if you still can't find the driver, you could just ignore it. There is a good chance that you'll simply never notice that driver not being there and it will never cause any problems for you. It could be for something silly like the infrared detector that lets you control media functions of the computer with a supplied remote (older HP laptops had this), but i have never met anyone who's used it.
     
  4. TerryNet

    TerryNet Moderator

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    First Name:
    Terry
    From an etaf (Wayne) post:

    How to identify hardware in Device Manager

    right click on the device with a yellow!

    from the menu choose
    properties
    Click on the Details Tab
    Under the Property - drop down
    Select hardware ids
    Right click and select all
    Then right click again and select copy
    Copy and paste that information here

    You should see a code similar to this

    PCI\VEN_8086&DEV_008A&SUBSYS_53058086&REV_34

    please reply with the full code for your device(s)

    The portion of the code highlighted in RED is the Vendor ID and the portion highlighted in GREEN is the Device ID. In this example:

    PCI\VEN_8086&DEV_008A&SUBSYS_53058086&REV_34

    Vendor ID = 8086
    Device ID = 008A

    Post back those two numbers make sure we know which is vendor ID and which is device ID

    These codes can be looked up at this site http://www.pcidatabase.com/

    As an example the link for that database tells us that;
    Vendor ID code 8086 is for this vendor - Intel Corporation
    Device ID code 008A is for this device - Intel Centrino Wireless-N1030


    ------------------------------------------------------------------------
     
  5. raed

    raed Thread Starter

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    this is what i got

    PCI\VEN_8086&DEV_8C3A&SUBSYS_FA301179&REV_04
    PCI\VEN_8086&DEV_8C3A&SUBSYS_FA301179
    PCI\VEN_8086&DEV_8C3A&CC_078000
    PCI\VEN_8086&DEV_8C3A&CC_0780
     
  6. PcPhoenix

    PcPhoenix

    Joined:
    Jan 18, 2015
    Messages:
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    Seems like that's the "Intel(R) Management Engine Interface". You should be able to find that on your laptop manufacturer's website.

    I'd love for someone to correct me, but from what I understand unless you were planning to do some remote management of your laptop through Intel's AMT, that driver is pretty useless and won't benefit you in any way.
     
  7. valis

    valis Moderator

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    Did you check the DEV at pci database as well?
     
  8. flavallee

    flavallee Trusted Advisor

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    First Name:
    Frank
    I have no need for it and never install it.

    -------------------------------------------------------
     
  9. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

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    What is needed here - IMHO - is as my colleague Valis
    requested on post 2
    the make and full model of the computer


    Depending on the make of the motherboard or the chipset on the board, then although generally I agree with my colleague flavallee and other posts that have said this Intel Management Engine is generally unnecessary if it is NOT properly commissioned then it can result in the error you have

     
  10. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

    Joined:
    Jan 14, 2010
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    23,262
    Further to my last I forgot to mention that the reported PCI Simple Communications device
    MAY be absolutely nothing connected with a communications device as that is the default notification from Windows for a PCI installed card that is unrecognised




    The PCI Simple Communications Controller is a generic label that Windows gives to PCI boards installed in a PC when the drivers for the device are not installed.
     
  11. raed

    raed Thread Starter

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    Dec 1, 2014
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    @valis.. where can i find that?
     
  12. valis

    valis Moderator

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    is it a dell, hp, etc?
     
  13. raed

    raed Thread Starter

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    Dec 1, 2014
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    its toshiba satellite C50-A422
     
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