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Unknown Firewall on Microsoft Chromebook

Discussion in 'General Security' started by blackstar1380, Dec 2, 2018.

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  1. blackstar1380

    blackstar1380 Thread Starter

    Joined:
    Dec 2, 2018
    Messages:
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    My son has a Chromebook, and every time he tries to use Google Chrome or any website, we have a screen that pops up that says “To keep you safe from internet threats, please sign in to your company's Service.” It then asks for a username. I do not have a username to enter and don’t understand why we are receiving this error. I tried doing a hard reset and going back to factory settings and this does not help. Would appreciate any advice or guidance. Thank you.
     
  2. lunarlander

    lunarlander

    Joined:
    Sep 21, 2007
    Messages:
    11,578
    Can you open a new tab and surf ? If so, just ignore the message.
     
  3. AmyToo

    AmyToo

    Joined:
    Sep 22, 2017
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    First Name:
    Amy
    I don't think Microsoft makes a Chromebook. Is it a Microsoft Windows computer? Or a Chromebook?
     
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