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Unknown HARD Error! Need HELP!!!

Discussion in 'Windows XP' started by janragan, Aug 1, 2006.

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  1. janragan

    janragan Thread Starter

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    I am getting a pop-up box "unknown hard error". I ran chkdsk and it deeted a ton of stuff and fixed others. I still have the error! My system is hanging, control-alt-delete causes a black screen and reboot. I can't open any programs because they hang up. I am running w2k pro. Oh yes! Just changed to cable internet and added Vonage. Could either be the problem???
     
  2. Claymore

    Claymore

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    Hi,

    Is a particular file referenced in the error message?

    See this from Microsoft:

    Unknown Hard Error
     
  3. janragan

    janragan Thread Starter

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    No...just "unknown hard error"!
     
  4. Claymore

    Claymore

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    OK. I think the first thing to try is to uninstall any recently installed hardware, reboot and re-install it.
     
  5. janragan

    janragan Thread Starter

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    I have a new modem coming from Vonage tomorrow so will replace this one with that. We are in the middle of a move...still in boxes up to my neck and just hoping this thing doesn't crash in the midst of the mess... Thanks for your help! I will most likely be back on tomorrow...
     
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