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Unknown infection

Discussion in 'Virus & Other Malware Removal' started by Oreocookie, Mar 20, 2015.

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  1. Oreocookie

    Oreocookie Thread Starter

    Joined:
    Aug 18, 2010
    Messages:
    38
    Over the last few days I have noticed a change in my PC's behavior. Webpages loading slower, BSOD a couple times. I have run MBAM a few times and not had any returns. I downloaded NOD32 and when I attempted to install it blue screened with the error epfwwfpr.sys. I used ESET's customer support and they were able to install it remotely. After it's install I ran a full scan with no returns. I ran Hijackthis and below is the log from the scan. I saw "O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics". I can't remove and not sure why or what it is related to. I have done a few searches and tried a few things but nothing has seemed to cause an improvement.

    I am running windows 8.1x64.

    Logfile of Trend Micro HijackThis v2.0.5
    Scan saved at 6:38:45 PM, on 3/20/2015
    Platform: Unknown Windows (WinNT 6.02.1008)
    MSIE: Internet Explorer v11.0 (11.00.9600.17416)


    Boot mode: Normal

    Running processes:
    C:\Program Files (x86)\Motorola Mobility\Motorola Device Manager\MotoHelperAgent.exe
    C:\Program Files (x86)\ASUS\Splendid\ACMON.exe
    C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe
    C:\Users\Cody\AppData\Roaming\Spotify\SpotifyWebHelper.exe
    E:\Program Files (x86)\GoPro Studio\GoPro\Tools\Importer\GoPro Importer.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Skype\Phone\Skype.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    E:\Program Files (x86)\Steam\Steam.exe
    E:\Program Files (x86)\Steam\bin\steamwebhelper.exe
    E:\Program Files (x86)\Steam\bin\steamwebhelper.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Users\Cody\Desktop\HijackThis.exe
    C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe
    C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    F2 - REG:system.ini: UserInit=userinit.exe,
    O2 - BHO: Lync Click to Call BHO - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\Office15\OCHelper.dll
    O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre1.8.0_31\bin\ssv.dll
    O2 - BHO: Microsoft SkyDrive Pro Browser Helper - {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\Program Files\Microsoft Office 15\root\Office15\GROOVEEX.DLL
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre1.8.0_31\bin\jp2ssv.dll
    O4 - HKCU\..\Run: [Spotify Web Helper] "C:\Users\Cody\AppData\Roaming\Spotify\SpotifyWebHelper.exe"
    O4 - Global Startup: GoPro Importer.lnk = E:\Program Files (x86)\GoPro Studio\GoPro\Tools\Importer\GoPro Importer.exe
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIE.dll
    O9 - Extra button: Lync Click to Call - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\Office15\OCHelper.dll
    O9 - Extra 'Tools' menuitem: Lync Click to Call - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\Office15\OCHelper.dll
    O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIELinkedNotes.dll
    O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIELinkedNotes.dll
    O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
    O18 - Protocol: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office 15\root\Office15\MSOSB.DLL
    O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
    O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
    O23 - Service: ASLDR Service (ASLDRService) - ASUSTek Computer Inc. - C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\AsLdrSrv.exe
    O23 - Service: Asus WebStorage Windows Service - ASUS Cloud Corporation - C:\Program Files (x86)\ASUS\WebStorage\2.1.2.301\AsusWSWinService.exe
    O23 - Service: AsusGameFirstService - ASUSTeK - C:\Program Files (x86)\ASUS\ROG Game First III\AsusGameFirstService.exe
    O23 - Service: ATKGFNEX Service (ATKGFNEXSrv) - ASUS - C:\Program Files (x86)\ASUS\ATK Package\ATKGFNEX\GFNEXSrv.exe
    O23 - Service: Bluetooth Device Monitor - Motorola Solutions, Inc. - C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe
    O23 - Service: Bluetooth OBEX Service - Motorola Solutions, Inc. - C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe
    O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
    O23 - Service: ESET Service (ekrn) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\x86\ekrn.exe
    O23 - Service: Elan Service (ETDService) - ELAN Microelectronics Corp. - C:\Program Files\Elantech\ETDService.exe
    O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel(R) Corporation - C:\Program Files\Intel\WiFi\bin\EvtEng.exe
    O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
    O23 - Service: Futuremark SystemInfo Service - Futuremark - C:\Program Files (x86)\Futuremark\SystemInfo\FMSISvc.exe
    O23 - Service: GamesAppIntegrationService - WildTangent - C:\Program Files (x86)\WildTangent Games\App\GamesAppIntegrationService.exe
    O23 - Service: GamesAppService - WildTangent, Inc. - C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe
    O23 - Service: NVIDIA GeForce Experience Service (GfExperienceService) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\GeForce Experience Service\GfExperienceService.exe
    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
    O23 - Service: Intel Bluetooth Service (iBtSiva) - Intel Corporation - C:\Program Files (x86)\Intel\Bluetooth\ibtsiva.exe
    O23 - Service: Intel(R) Integrated Clock Controller Service - Intel(R) ICCS (ICCS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Integrated Clock Controller Service\ICCProxy.exe
    O23 - Service: @%SystemRoot%\system32\ieetwcollectorres.dll,-1000 (IEEtwCollectorService) - Unknown owner - C:\Windows\system32\IEEtwCollector.exe (file missing)
    O23 - Service: Intel(R) Capability Licensing Service TCP IP Interface - Intel(R) Corporation - C:\Program Files\Intel\iCLS Client\SocketHeciServer.exe
    O23 - Service: Intel(R) ME Service - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\FWService\IntelMeFWService.exe
    O23 - Service: Intel(R) Dynamic Application Loader Host Interface Service (jhi_service) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe
    O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: Intel(R) Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
    O23 - Service: Motorola Device Manager Service (Motorola Device Manager) - Motorola Mobility LLC - C:\Program Files (x86)\Motorola Mobility\Motorola Device Manager\MotoHelperService.exe
    O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
    O23 - Service: Wireless PAN DHCP Server (MyWiFiDHCPDNS) - Unknown owner - C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe
    O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: NVIDIA Network Service (NvNetworkService) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\NetService\NvNetworkService.exe
    O23 - Service: NVIDIA Streamer Service (NvStreamSvc) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe
    O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
    O23 - Service: Origin Client Service - Electronic Arts - F:\Program Files (x86)\Origin\OriginClientService.exe
    O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe
    O23 - Service: PST Service - Motorola - C:\Program Files (x86)\Motorola\MotForwardDaemon\ForwardDaemon.exe
    O23 - Service: Razer Game Scanner (Razer Game Scanner Service) - Unknown owner - C:\Program Files (x86)\Razer\Razer Services\GSS\GameScannerService.exe
    O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel(R) Corporation - C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
    O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
    O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
    O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
    O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
    O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
    O23 - Service: Thunderbolt(TM) Service (ThunderboltService) - Intel Corporation - C:\Program Files\Intel\Thunderbolt Software\tbtsvc.exe
    O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
    O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
    O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
    O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-320 (WdNisSvc) - Unknown owner - C:\Program Files (x86)\Windows Defender\NisSrv.exe (file missing)
    O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-310 (WinDefend) - Unknown owner - C:\Program Files (x86)\Windows Defender\MsMpEng.exe (file missing)
    O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
    O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
    O23 - Service: Intel(R) Extreme Tuning Utility Service (XTU3SERVICE) - Intel(R) Corporation - C:\Program Files (x86)\Intel\Extreme Tuning Utility\XtuService.exe
    O23 - Service: Intel(R) PROSet/Wireless Zero Configuration Service (ZeroConfigService) - IntelĀ® Corporation - C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe

    --
    End of file - 11916 bytes
     
  2. Oreocookie

    Oreocookie Thread Starter

    Joined:
    Aug 18, 2010
    Messages:
    38
    Just tried to run a full scan through NOD32 and had an error trying to scan everything and would not scan.
     
  3. Oreocookie

    Oreocookie Thread Starter

    Joined:
    Aug 18, 2010
    Messages:
    38
    I just ran MBAM again and came back with 4 results. Below is the log.

    Malwarebytes Anti-Malware
    www.malwarebytes.org

    Scan Date: 3/21/2015
    Scan Time: 10:35:59 AM
    Logfile: Trojan.txt
    Administrator: Yes

    Version: 2.00.4.1028
    Malware Database: v2015.03.21.04
    Rootkit Database: v2015.02.25.01
    License: Free
    Malware Protection: Disabled
    Malicious Website Protection: Disabled
    Self-protection: Disabled

    OS: Windows 8.1
    CPU: x64
    File System: NTFS
    User: Cody

    Scan Type: Custom Scan
    Result: Completed
    Objects Scanned: 712405
    Time Elapsed: 1 hr, 5 min, 11 sec

    Memory: Enabled
    Startup: Enabled
    Filesystem: Enabled
    Archives: Enabled
    Rootkits: Enabled
    Heuristics: Enabled
    PUP: Enabled
    PUM: Enabled

    Processes: 0
    (No malicious items detected)

    Modules: 0
    (No malicious items detected)

    Registry Keys: 0
    (No malicious items detected)

    Registry Values: 0
    (No malicious items detected)

    Registry Data: 0
    (No malicious items detected)

    Folders: 0
    (No malicious items detected)

    Files: 4
    Trojan.Agent, C:\Users\Cody\AppData\Local\Microsoft\Windows\INetCache\IE\VPA1BRYH\2nd_DefaultStartup_v1.0.0.0[1].exe, , [fcad7fa38bff47ef7471228e1fe1fa06],
    Trojan.Agent, C:\Users\Cody\AppData\Local\Microsoft\Windows\INetCache\IE\X11U7TCD\1st_PolicyReset_v1.0.0.0[1].exe, , [86237fa3b6d4af875491238d9c648f71],
    Trojan.Agent, C:\Users\Cody\Downloads\CCTool\Modules\1st_PolicyReset_v1.0.0.0.exe, , [5950da484f3b0036bc29783852ae2ad6],
    Trojan.Agent, C:\Users\Cody\Downloads\CCTool\Modules\2nd_DefaultStartup_v1.0.0.0.exe, , [9b0ec161682243f38e57892743bd02fe],

    Physical Sectors: 0
    (No malicious items detected)


    (end)
     
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