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Solved Unknown issue with my Dell XPS 17

Discussion in 'Hardware' started by MatthiasVL, May 21, 2019.

  1. MatthiasVL

    MatthiasVL Thread Starter

    Joined:
    May 21, 2019
    Messages:
    1
    Hey, i hope to find some help here with an issue that is super annoying. I have tried googling, resetting to windows 10 standard again. Updating drivers, checking temperature, etc,.. having a good cooling pad and all.

    So i work online,. often when i am working my Laptop which is connected to a second monitor 24 inch Dell goes into both screens Full colours, like they might both turn blue, or 1 green 1 red,. and some others i have seen, it''s rarely the same. And after it shuts down.

    I also noticed the data i was having like making a note file, changed a setting always from that session is lost, so not only do i have to restart, i also loose data each time, which is super frustrating as i write a lot, and work online.

    I simply can't find this issue back on google searches, and since i live abroad am afraid ill get scammed into silly expenses in the local PC shops, any help if you know what this issue could be would be amazing. TY

    Also this always happens unexpected, like might not happen 2 days, or 2 times in an hour.

    Specs are Intel i7, 2860 QM @ 2.50 GHz, 8.0 Ram Nvidia GT 555M
     
    Last edited: May 21, 2019
  2. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    112,553
    Since you've marked this solved would you kindly post the solution as it may be helpful to others.
     
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