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Unreachable Volume on Disk, What to do?

Discussion in 'Hardware' started by iamgregor, Apr 21, 2007.

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  1. iamgregor

    iamgregor Thread Starter

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    My friend took his computer to Best Buy who ran the restore on it with his main files on a second drive. The drive is now ganked, but I'm working to recover the files if possible.

    In Disk Management (XP Pro), I can see that there's a 37GB volume with 20Gb free (looks like his missing files). There's a second volume on the disk that's only 47 MB and it's Active (so I can access it, but there's nothing to speak of there).

    The point is that if I click on the 37Gb volume, I can't seem to do anything with it. The only menu option available when I right click it is "Help". If I click the disk itself, I have the option to convert to a dynamic disk, but I don't want to do that without knowing what will happen to the data on there.

    When I dig through the properties, I can see data on the 47MB disk, but not the 37 GB. Does anyone know what to do with this!!!?
     
  2. iamgregor

    iamgregor Thread Starter

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    Oh, and the 37 GB says this:

    37.22 GB NTFS
    Healthy (EISA Configuration)
     
  3. iamgregor

    iamgregor Thread Starter

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    Sheesh, well if anyone sees this someday, I found the answer myself. The techs ran a restore operation on the hard drive which made it into some kind of "OEM" drive. I was able to recover a large portion of the data with a utility called "GetDataBack".
     
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