1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Unreliable wifi adapter

Discussion in 'Networking' started by Gogoms, Apr 4, 2017.

Thread Status:
Not open for further replies.
Advertisement
  1. Gogoms

    Gogoms Thread Starter

    Joined:
    Apr 4, 2017
    Messages:
    5
    For the past year, my external wifi adapter for my laptop has been very temperamental.
    Often times it will suddenly either drop completely, or become very slow, with the only solution being to have windows troubleshooter reset the adapter.
    Although this usually fixes the problem, sometimes the problem persists, and only a restart can help.

    Rolling back the device, trying to find updates, and reinstalling have provided no help, and I'm unsure as to what else can be done.

    I'm not tech savvy in the slightest, and looking up the problem doesn't seem to show any results, so if anyone can help, it'd be much appreciated.

    Adapter: TP-Link wireless adapter Archer T2UH
     
  2. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    76,992
    First Name:
    Terry
    :confused: ?? Are you using the latest driver from the adapter manufacturer's web site?
     
  3. Triple6

    Triple6 Moderator

    Joined:
    Dec 26, 2002
    Messages:
    52,854
    First Name:
    Rob
  4. Gogoms

    Gogoms Thread Starter

    Joined:
    Apr 4, 2017
    Messages:
    5
    Unfortunately the update they have there for the driver for windows 10 doesn't seem to be working, and as far as I can tell there isn't an update for the router we're using, plus the router works fine for other devices.
     
  5. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    76,992
    First Name:
    Terry
    Outside chance this will help ...

    TCP/IP stack repair options for use with Vista through 10.

    Start - All Programs - Accessories and right click on Command Prompt, select "Run as Administrator" to open a command prompt. [For Windows 8 thru 10: <Windows Logo> + x - Command Prompt(Admin)]

    Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

    Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log

    Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log

    Reboot the machine after all three commands; no need to boot after the 1st and 2nd.
     
  6. Gogoms

    Gogoms Thread Starter

    Joined:
    Apr 4, 2017
    Messages:
    5
    All completed successfully, but still no effect. If it does help at all, netsh winsock reset does temporarily fix the problem if the adapter does give up.
     
  7. plodr

    plodr

    Joined:
    Jun 27, 2014
    Messages:
    15,811
    First Name:
    Liz
  8. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    76,992
    First Name:
    Terry
    But, Liz, there is a driver update for Windows 10. See the link given by Rob above.
     
  9. Gogoms

    Gogoms Thread Starter

    Joined:
    Apr 4, 2017
    Messages:
    5
    Getting a new dongle isn't really an option, and I bought the dongle before I upgraded to windows 10. :(

    Also I can't seem to get the windows 10 driver update to work.
     
  10. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    76,992
    First Name:
    Terry
    Then that is the source of the problem.
     
  11. Triple6

    Triple6 Moderator

    Joined:
    Dec 26, 2002
    Messages:
    52,854
    First Name:
    Rob
    Why can't you get it to work? What procedure are you using and what happens, do you get an error?
     
  12. Gogoms

    Gogoms Thread Starter

    Joined:
    Apr 4, 2017
    Messages:
    5
    Sorry for the late reply, with the windows 10 driver update, it says the file can't be extracted as it doesn't have anything in the folder.
     
  13. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    76,992
    First Name:
    Terry
  14. Triple6

    Triple6 Moderator

    Joined:
    Dec 26, 2002
    Messages:
    52,854
    First Name:
    Rob
    Sounds like it didn't download correctly if it's having trouble unzipping it.
     
  15. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    76,992
    First Name:
    Terry
    I downloaded it and also got "folder is empty" trying to unzip it.
     
  16. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1187917

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice