Unreliable wifi adapter

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Gogoms

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For the past year, my external wifi adapter for my laptop has been very temperamental.
Often times it will suddenly either drop completely, or become very slow, with the only solution being to have windows troubleshooter reset the adapter.
Although this usually fixes the problem, sometimes the problem persists, and only a restart can help.

Rolling back the device, trying to find updates, and reinstalling have provided no help, and I'm unsure as to what else can be done.

I'm not tech savvy in the slightest, and looking up the problem doesn't seem to show any results, so if anyone can help, it'd be much appreciated.

Adapter: TP-Link wireless adapter Archer T2UH
 

Gogoms

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Apr 4, 2017
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Unfortunately the update they have there for the driver for windows 10 doesn't seem to be working, and as far as I can tell there isn't an update for the router we're using, plus the router works fine for other devices.
 

TerryNet

Terry
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Outside chance this will help ...

TCP/IP stack repair options for use with Vista through 10.

Start - All Programs - Accessories and right click on Command Prompt, select "Run as Administrator" to open a command prompt. [For Windows 8 thru 10: <Windows Logo> + x - Command Prompt(Admin)]

Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log

Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log

Reboot the machine after all three commands; no need to boot after the 1st and 2nd.
 

Gogoms

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All completed successfully, but still no effect. If it does help at all, netsh winsock reset does temporarily fix the problem if the adapter does give up.
 

TerryNet

Terry
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But, Liz, there is a driver update for Windows 10. See the link given by Rob above.
 

Gogoms

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Apr 4, 2017
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Getting a new dongle isn't really an option, and I bought the dongle before I upgraded to windows 10. :(

Also I can't seem to get the windows 10 driver update to work.
 

Triple6

Rob
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Why can't you get it to work? What procedure are you using and what happens, do you get an error?
 

Gogoms

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Apr 4, 2017
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Sorry for the late reply, with the windows 10 driver update, it says the file can't be extracted as it doesn't have anything in the folder.
 

Triple6

Rob
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Sounds like it didn't download correctly if it's having trouble unzipping it.
 

TerryNet

Terry
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I downloaded it and also got "folder is empty" trying to unzip it.
 
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