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Unstable IE

Discussion in 'Web & Email' started by cubbycuddly, Dec 15, 2001.

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  1. cubbycuddly

    cubbycuddly Thread Starter

    Joined:
    Dec 1, 2001
    Messages:
    230
    I installed a programme called webcelerator and ever since,IE takes up to 10 mins to open up when I press the icon. Usually when it does ,after 10 mins or so it crashes. I've tried to uninstall this webcelerator programme but cannot do it. A box appears saying

    Setup has caused an error in ADDLL.DLL. Setup will now close.

    Can anyone help me with this?

    Cubbycuddly.
     
  2. TonyKlein

    TonyKlein Malware Specialist

    Joined:
    Aug 26, 2001
    Messages:
    10,392
    Hi,

    Try this:

    First close down the program.
    Now reinstall Webcelerator over itself.

    Disable the program again , and end task on everything in Ctrl-alt-delete except Explorer and Systray.

    Try uninstalling it again through Add/remove programs.

    Good luck,
     
  3. beach51

    beach51

    Joined:
    May 18, 2001
    Messages:
    1,199
    Hi cubbycuddly,Webcelerator is full of spyware,and from what i read,its got some real nasty ones.Go to Start>Run>type in msinfo32,click ok.When the system information window opens,Click on the + sign next to software environment>Click on startup programs>Click on edit>select all>click edit>copy and paste the page back here.From what i read,this program is a real pain to remove,it keeps asking if your sure you want to uninstall this program like 100 times or so
     
  4. cubbycuddly

    cubbycuddly Thread Starter

    Joined:
    Dec 1, 2001
    Messages:
    230
    *StateMgr c:\windows\system\restore\statemgr.exe All Users
    HKLM\Software\Microsoft\Windows\CurrentVersion\RunServices
    ddeproc c:\program files\acceleration software\webcelerator\ddeproc.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    Eac_Download c:\program files\common files\eacceleration\download.exe -k All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    LexmarkPrinTray printray.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    LexStart lexstart.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    LoadPowerProfile rundll32.exe powrprof.dll,loadcurrentpwrscheme All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    LoadPowerProfile rundll32.exe powrprof.dll,loadcurrentpwrscheme All Users HKLM\Software\Microsoft\Windows\CurrentVersion\RunServices
    LoadQM loadqm.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    Microsoft Office c:\progra~1\micros~5\office\osa9.exe -b -l .DEFAULT Startup
    MMTray c:\program files\musicmatch\musicmatch jukebox\mm_tray.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    msbb c:\program files\n-case\msbb.exe .DEFAULT HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    MSMSGS "c:\program files\messenger\msmsgs.exe" /background .DEFAULT HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    New.net Startup rundll32 c:\windows\newdot~2.dll,newdotnetstartup All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    Onflow "c:\program files\onflow\uninstall onflow.exe" -ofpid All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    PCCIOMON.EXE "c:\program files\trend pc-cillin 2000\pcciomon.ex_" All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    PCCIOMON.EXE "c:\program files\trend pc-cillin 2000\pcciomon.ex_" All Users HKLM\Software\Microsoft\Windows\CurrentVersion\RunServices
    PCHealth c:\windows\pchealth\support\pchschd.exe -s All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    pop3trap.exe "c:\program files\trend pc-cillin 2000\pop3trap.ex_" All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    QuickTime Task c:\windows\system\qttask.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    RealTray c:\program files\real\realplayer\realplay.exe systemboothideplayer All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    regtmlp All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    SaveNow c:\program files\savenow\savenow.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    ScanRegistry c:\windows\scanregw.exe /autorun All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    SchedulingAgent mstask.exe All Users HKLM\Software\Microsoft\Windows\CurrentVersion\RunServices
    SecondChance c:\pqsc\program\sctray.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    SSDPSRV c:\windows\system\ssdpsrv.exe All Users HKLM\Software\Microsoft\Windows\CurrentVersion\RunServices
    StillImageMonitor c:\windows\system\stimon.exe All Users HKLM\Software\Microsoft\Windows\CurrentVersion\RunServices
    Sysres All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    SystemTray systray.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    TaskMonitor c:\windows\taskmon.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    Update Service "c:\program files\common files\teknum systems\update.exe" /startup .DEFAULT HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    Webcelerator c:\program files\acceleration software\webcelerator\webcel.exe runstart All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    webHancer Agent "c:\program files\webhancer\programs\whagent.exe" All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    WebTrap.exe "c:\program files\trend pc-cillin 2000\webtrap.ex_" All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    WinampAgent "c:\program files\winamp\winampa.exe" All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    WNAD c:\windows\wnad.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    Yahoo! Pager c:\progra~1\yahoo!\messen~1\ypager.exe -quiet .DEFAULT HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
     
  5. TonyKlein

    TonyKlein Malware Specialist

    Joined:
    Aug 26, 2001
    Messages:
    10,392
    Wow, you do have a lot of spyware and unneccessary stuff, and it will for sure slow you down, and create conflicts.

    Lets forgert about your uninstall problem, and concentrate first on removing the nasties here:

    Go to Start/run, and type msconfig.
    On the Startup tab, uncheck EVERYTHING, EXCEPT for the following items

    StateMgr
    LexmarkPrinTray
    LexStart
    LoadPowerProfile (2x0
    PCCIOMON.EXE in 'Run'
    PCCIOMON.EXE in 'RunServices'
    PCHealth
    pop3trap.exe
    ScanRegistry
    SchedulingAgent
    SecondChance
    StillImageMonitor
    SystemTray
    Yahoo!


    Click OK, close Msconfig, and reboot (important!)

    Now go to Software add/remove and remove New(dot)net application, Webhancer Agent, and Webcelerator.

    Reboot AGAIN.

    Download and install <A HREF="http://www.lavasoftusa.net/index.html">Ad-Aware</A> . This is a program which scans your system for spyware.

    After having downloaded AAW, also download the latest Signature file (Reflist.sig) : http://www.lavasoftusa.net/aaw/binary/reflist.zip
    Unpack it to the Lavasoft Ad-Aware folder in Program Files, and have it overwrite the one that's there.

    Then have your drives and registry scanned for spyware, check all found files and reg keys, click continue, and have them removed.
    Reboot one last time.

    Your computer will thank you for this, and you'll be amazed about how much more smoothly your system will run.


    Good luck,
     
  6. beach51

    beach51

    Joined:
    May 18, 2001
    Messages:
    1,199
    Hi Cubbycuddly,yep you have a lot of spyware on your computer,and some of the really nasty ones,plus you have to many programs starting at startup.Will take care of the spyware first.Go to Start>Run>type in Msconfig,click ok,click on startup tab,uncheck the foolowing programs

    Msbb
    newnet
    onflow
    savenow
    webhancer
    webcelerator
    wnad

    Click apply,then ok.The computer will want to reboot,let it.Now after it reboots go to Start>settings>control Panel >add and remove programs>highlight newnet,click remove,reboot the computer.Do the same thing webhancer,then webcelerator.

    After that is done go to this site and download a program called Ad-aware5.6,This will scan your computer for spyware componnets,Once you download ad-aware,go back and download the newest signature file,and install that to the Ad-aware folder in programs.Now run the scan and make sure you check everything on the right side of the window pane is checked.If it finds some more spyware componnets,and it will just delete them.

    After that come back here and will work on your startup programs
     
  7. cubbycuddly

    cubbycuddly Thread Starter

    Joined:
    Dec 1, 2001
    Messages:
    230
    Hi again

    Thanks, I've noticed an immediate improvement already (IE starts up straight away now). I have now used Ad-aware and deleted the files it found.

    Anymore advice about the start-up would be most welcome!

    Cubbycuddly
     
  8. TonyKlein

    TonyKlein Malware Specialist

    Joined:
    Aug 26, 2001
    Messages:
    10,392
    You mean about what these items are exactly?

    A good place to start would be the 'Startup Bible': <A HREF="http://www.pacs-portal.co.uk/startup_content.htm">startup_content</A> (alphabetic index at the bottom)

    Good luck,
     
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