Unstable system (System Freezes and BSoD)

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MetaSoc

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May 25, 2021
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Hi, I have a problem with my system being unstable- often crashes (image stops working) or BSoD- Critical Process Died.

So first of all, last month I was forced by Microsoft to update Win 10 to version 2H20 from 1909 (which worked without problems). Around one year or so ago I updated to 2004 Version, which caused some lags and crashes, so I downgraded back to 1909 for stability. And now, with 2H20, the same problems as with 2004- the most noticeable was that for example when watching something on YT suddenly audio and video was lagging and choppy, as well as in that moment the cursor was laggy, and it lasted for some time. Unfortunately, 10 days or so passed, so I couldn't roll back to 1909, so I did a clean win 10 1909 install. Since then, my system constantly crashes (just an image freeze or BSoD- Critical Process Died).

I tried some more clean Win installs, updating drivers, performing /sfc scannow etc etc, but none of that seems to have helped.

My specs are:
-Windows 10 x64

-CPU Ryzen 5 1600 3.2 Ghz

-GPU MSI Radeon RX 570 Armor OC 4gb

-Mobo Gigabyte B450M DS3H

-PSU SilentiumPC Vero L2 500W

-RAM Patriot Viper 4, DDR4, 2x4 GB, 3000MHz, CL16

-Later bought RAM GOODRAM DDR4 IRDM X 8GB 3000MHz CL16

-SSD ADATA XPG SX6000 Pro 1 TB M.2 2280 PCI-E x4 Gen3 NVMe (here's system)

-Later bought SSD GOODRAM CX400 512GB


My question is
- is there anything else I can do? Maybe updating BIOS, as I only have the default one?

Thanks in advance.
 

crjdriver

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Joined
Jan 2, 2001
Messages
44,143
My question is- is there anything else I can do?
Sure; start testing your hardware. Go to the support page and download/install both app center and system information viewer; B450M DS3H (rev. 1.x) Key Features | Motherboard - GIGABYTE Global
Once installed, post the screenshots of SIV showing CPU temp, 12, 5V, and 3.3V values. Do this twice. Once under a normal load and again while running a stress test. Use prime95 for the stress test and let it run for at least two min to stabilize temps and voltages.

If you do update the bios, be sure and read ALL of the notes on the support page. On this board, you cannot just update to the latest bios; it must be done in stages. With your first gen processor, the latest bios I would use would be F41; again read ALL of the notes.
 

crjdriver

Moderator
Joined
Jan 2, 2001
Messages
44,143
BTW I checked the specs on your pw supply and that is a pretty low end unit. Using that pw supply with a very pw hungry video card is just asking for a problem. I run the rx570 8gig version and I know it is very pw hungry.
 

MetaSoc

Thread Starter
Joined
May 25, 2021
Messages
3
BTW I checked the specs on your pw supply and that is a pretty low end unit. Using that pw supply with a very pw hungry video card is just asking for a problem. I run the rx570 8gig version and I know it is very pw hungry.
So do you mean that it has low W? Or just overall? Could that be the case here?
 

crjdriver

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Low quality. Do the testing outline and let's see what the voltages are under load.
 

crjdriver

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Joined
Jan 2, 2001
Messages
44,143
Your temps are fine however the 12V rail is somewhat high at almost 12.4V The first troubleshooting thing I would do would be to swap in a quality pw supply for testing.
 
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