"unsupported cartridge" message

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Lrpjazz

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Joined
Jan 9, 2006
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I have a Canon BJC-2000 with a Windows XP system. It was printing fine but when I tried a "Canon compatible color cartidge" the colors were way off (too green). So I removed it and got Canon 21 cartridges (color and black) and pout them in the same Canon BCI-21e holder (which also has the printheads) but now i get the message onscreen "unsupported cartridge BCI-23--replace with BCI-21e"!!! Any time I try to print something, even a test page, it doesn't print.

I tried resetting the printer, reinstalling the driver, soaking the printhead in a bit of water and wiping it off with a paper towel. Still "Unsupported cartridge"--but it's the right one!

Sometimes i get "cannot communicate with printer."

ANY SUGGESTIONS? THANK YOU
Lewis
 

Lrpjazz

Thread Starter
Joined
Jan 9, 2006
Messages
2
Never mind--I reinstalled the drivers saeveral more times, and finally after several times things are back to normal.
Lewis
 
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