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unsure of certain files spyware dr found

Discussion in 'Virus & Other Malware Removal' started by nutnhuny, Jan 28, 2007.

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  1. nutnhuny

    nutnhuny Thread Starter

    Joined:
    Oct 2, 2006
    Messages:
    115
    If one of you knowledgeable persons could please comment!! :D it would be greatly appreciated!!


    i've only put a few down...the reg key ones have like a whole bunch in the class root and in the current user..they are all just a bunch numbers?! They’re much longer than what I have here….



    trojan spywarebanker ABG c:\system volumeinformation\_restore(202550A8

    recipe rewards toolbar c:\system volume information\_restore(202550A-7A33-4

    recipe rewards toolbar HKCR\CLSID\BA4633437-C3DE-47DA-8280


    o and I had tried deleting a file in the system volume before and it wouldn’t let me?!I think it said something about needing administrative permission? I’m the only one using this pc!
    Thanks in advance! Joanne
     
  2. MFDnNC

    MFDnNC

    Joined:
    Sep 7, 2004
    Messages:
    49,014
    For System Vol

    Turn off restore points, boot, turn them back on – here’s how

    http://service1.symantec.com/SUPPOR...2001111912274039?OpenDocument&src=sec_doc_nam
    ======================

    Click here to download HJTsetup.exe:

    http://www.thespykiller.co.uk/forum/index.php?action=tpmod;dl=item5
    Scroll down to the download section

    Save HJTsetup.exe to your desktop.

    Double click on the HJTsetup.exe icon on your desktop.
    By default it will install to C:\Program Files\Hijack This.
    Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
    Put a check by Create a desktop icon then click Next again.
    Continue to follow the rest of the prompts from there.
    At the final dialogue box click Finish and it will launch Hijack This.
    Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
    Click Save to save the log file and then the log will open in notepad.
    Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
    Come back here to this thread and Paste the log in your next reply.
    DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.
     
  3. nutnhuny

    nutnhuny Thread Starter

    Joined:
    Oct 2, 2006
    Messages:
    115
    Here goes!!


    Logfile of HijackThis v1.99.1
    Scan saved at 11:35:21 AM, on 1/28/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.5730.0011)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\System32\SCardSvr.exe
    C:\WINDOWS\system32\netdde.exe
    C:\WINDOWS\system32\msdtc.exe
    C:\WINDOWS\System32\alg.exe
    C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
    C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    C:\Program Files\Alwil Software\Avast4\ashServ.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    C:\WINDOWS\system32\cisvc.exe
    C:\WINDOWS\system32\clipsrv.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\Program Files\Cosmi\SpyWare Killer 5 in 1\wc\wcservice.exe
    C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
    C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    C:\WINDOWS\system32\locator.exe
    C:\Program Files\SiteAdvisor\6009\SAService.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\WINDOWS\System32\vssvc.exe
    C:\WINDOWS\system32\wbem\wmiapsrv.exe
    C:\WINDOWS\System32\dmadmin.exe
    C:\WINDOWS\system32\wbem\wmiprvse.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    C:\Program Files\SiteAdvisor\6009\SiteAdv.exe
    C:\WINDOWS\System32\svchost.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
    C:\Program Files\VisualTaskTips\VisualTaskTips.exe
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\Program Files\CuteReminder\CuteReminder.exe
    C:\Program Files\Sticky Password\stpass.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\BinarySense\HDDlife for Notebooks\HDDlife for Notebooks.exe
    C:\PROGRA~1\INCRED~1\bin\IMApp.exe
    C:\Program Files\MSN Messenger\usnsvc.exe
    C:\WINDOWS\system32\cidaemon.exe
    C:\Program Files\DoubleSafety\DoubleSafety.exe
    C:\Program Files\Spyware Doctor\swdoctor.exe
    C:\Program Files\GridinSoft\Notepad\gsnote3.exe
    C:\Program Files\Microsoft Office\Office\WINWORD.EXE
    C:\WINDOWS\msagent\AgentSvr.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Hijackthis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.ca/myway
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://kingkongsearch.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell.ca/myway
    R3 - Default URLSearchHook is missing
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6009\SiteAdv.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: (no name) - {60D3AAEB-AA39-4AE0-B2F9-E4AF0613A2A3} - C:\PROGRA~1\Cosmi\SPYWAR~1\pop\ABG_PL~1.DLL
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: XBTB06823 - {BA463437-C3DE-47da-8280-87596824388A} - blank (file missing)
    O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6009\SiteAdv.dll
    O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6009\SiteAdv.exe
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
    O4 - HKCU\..\Run: [Anders Kjersem: TransBar] C:\Program Files\Anders Kjersem\TransBar\TransBar.exe /NoConfig
    O4 - HKCU\..\Run: [VisualTaskTips] C:\Program Files\VisualTaskTips\VisualTaskTips.exe
    O4 - HKCU\..\Run: [TClockEx] C:\Program Files\TClockEx\TCLOCKEX.EXE
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O4 - HKCU\..\Run: [CuteReminder] C:\Program Files\CuteReminder\CuteReminder.exe
    O4 - HKCU\..\Run: [StickyPassword] C:\Program Files\Sticky Password\stpass.exe
    O4 - HKCU\..\Run: [IncrediMail] C:\Program Files\IncrediMail\bin\IncMail.exe /c
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - Startup: HDDlife.lnk = C:\Program Files\BinarySense\HDDlife for Notebooks\HDDlife for Notebooks.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O8 - Extra context menu item: Lookup on Merriam Webster - file://C:\Program Files\ieSpell\Merriam Webster.HTM
    O8 - Extra context menu item: Lookup on Wikipedia - file://C:\Program Files\ieSpell\wikipedia.HTM
    O8 - Extra context menu item: Open with &LoadScout... - res://C:\PROGRA~1\SOFTLO~1\LOADSC~1.0\LoadScout.exe/#164
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O11 - Options group: [INTERNATIONAL] International*
    O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O18 - Protocol: siteadvisor - {3A5DC592-7723-4EAA-9EE6-AF4222BCF879} - C:\Program Files\SiteAdvisor\6009\SiteAdv.dll
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
    O20 - Winlogon Notify: IntelWireless - C:\Program Files\Intel\Wireless\Bin\LgNotify.dll
    O20 - Winlogon Notify: System Safety Monitor - C:\WINDOWS\SYSTEM32\SSMWinlogonEx.dll
    O20 - Winlogon Notify: WBSrv - C:\PROGRA~1\Stardock\OBJECT~1\WINDOW~1\wbsrv.dll
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
    O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
    O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
    O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    O23 - Service: CXPT_Service - Cyberspace Headquarters, LLC - C:\Program Files\Cosmi\SpyWare Killer 5 in 1\wc\wcservice.exe
    O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
    O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    O23 - Service: SiteAdvisor Service - McAfee, Inc. - C:\Program Files\SiteAdvisor\6009\SAService.exe
    O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

    and thank you for the quick reply!!!
     
  4. MFDnNC

    MFDnNC

    Joined:
    Sep 7, 2004
    Messages:
    49,014
    You have both Avast and AVG on the system - remove one of the - only one active AV on a system


    turn off TeaTimer in SpyBot -

    MODE - ADVANCED - TOOLS - RESIDENT - unCheck both boxes

    You can turn it back on when we are done
    ==============================
    Fix these with HiJackThis – mark them, close IE, click fix checked

    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

    O2 - BHO: XBTB06823 - {BA463437-C3DE-47da-8280-87596824388A} - blank (file missing)

    ========================

    START – RUN – type in %temp% - OK - Edit – Select all – File – Delete

    Delete everything in the C:\Windows\Temp folder or C:\WINNT\temp

    Not all temp files will delete and that is normal
    Empty the recycle bin
    Boot

    Download Superantispyware

    http://www.superantispyware.com/superantispywarefreevspro.html

    Install it and double-click the icon on your desktop to run it.
    · It will ask if you want to update the program definitions, click Yes.
    · Under Configuration and Preferences, click the Preferences button.
    · Click the Scanning Control tab.
    · Under Scanner Options make sure the following are checked:
    o Close browsers before scanning
    o Scan for tracking cookies
    o Terminate memory threats before quarantining.
    o Please leave the others unchecked.
    o Click the Close button to leave the control center screen.
    · On the main screen, under Scan for Harmful Software click Scan your computer.
    · On the left check C:\Fixed Drive.
    · On the right, under Complete Scan, choose Perform Complete Scan.
    · Click Next to start the scan. Please be patient while it scans your computer.
    · After the scan is complete a summary box will appear. Click OK.
    · Make sure everything in the white box has a check next to it, then click Next.
    · It will quarantine what it found and if it asks if you want to reboot, click Yes.
    · To retrieve the removal information for me please do the following:
    o After reboot, double-click the SUPERAntispyware icon on your desktop.
    o Click Preferences. Click the Statistics/Logs tab.
    o Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    o It will open in your default text editor (such as Notepad/Wordpad).
    o Please highlight everything in the notepad, then right-click and choose copy.
    · Click close and close again to exit the program.
    · Please paste that information here for me with a new HijackThis log.


    Please give feedback on what worked/didn’t work and the current status of your system
     
  5. nutnhuny

    nutnhuny Thread Starter

    Joined:
    Oct 2, 2006
    Messages:
    115
    the superantispyware log
    SUPERAntiSpyware Scan Log
    Generated 01/28/2007 at 03:31 PM

    Application Version : 3.5.1016

    Core Rules Database Version : 3174
    Trace Rules Database Version: 1184

    Scan type : Complete Scan
    Total Scan Time : 00:51:12

    Memory items scanned : 505
    Memory threats detected : 0
    Registry items scanned : 5393
    Registry threats detected : 0
    File items scanned : 42109
    File threats detected : 0


    and here is the hijack logLogfile of HijackThis v1.99.1
    Scan saved at 3:43:53 PM, on 1/28/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.5730.0011)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\System32\SCardSvr.exe
    C:\WINDOWS\system32\netdde.exe
    C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
    C:\WINDOWS\system32\msdtc.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\alg.exe
    C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    C:\WINDOWS\system32\cisvc.exe
    C:\WINDOWS\system32\clipsrv.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\Program Files\Cosmi\SpyWare Killer 5 in 1\wc\wcservice.exe
    C:\WINDOWS\system32\msiexec.exe
    C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
    C:\Program Files\SiteAdvisor\6009\SiteAdv.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\WINDOWS\system32\sessmgr.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
    C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    C:\Program Files\VisualTaskTips\VisualTaskTips.exe
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\Program Files\CuteReminder\CuteReminder.exe
    C:\Program Files\Sticky Password\stpass.exe
    C:\WINDOWS\system32\locator.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    C:\Program Files\SiteAdvisor\6009\SAService.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\PROGRA~1\INCRED~1\bin\IMApp.exe
    C:\WINDOWS\System32\vssvc.exe
    C:\WINDOWS\system32\wbem\wmiapsrv.exe
    C:\WINDOWS\System32\dmadmin.exe
    C:\WINDOWS\system32\wbem\wmiprvse.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\Program Files\BinarySense\HDDlife for Notebooks\HDDlife for Notebooks.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\MSN Messenger\usnsvc.exe
    C:\WINDOWS\system32\notepad.exe
    C:\WINDOWS\system32\cidaemon.exe
    C:\Program Files\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.ca/myway
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://kingkongsearch.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell.ca/myway
    R3 - Default URLSearchHook is missing
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6009\SiteAdv.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: (no name) - {60D3AAEB-AA39-4AE0-B2F9-E4AF0613A2A3} - C:\PROGRA~1\Cosmi\SPYWAR~1\pop\ABG_PL~1.DLL
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6009\SiteAdv.dll
    O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6009\SiteAdv.exe
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
    O4 - HKCU\..\Run: [Anders Kjersem: TransBar] C:\Program Files\Anders Kjersem\TransBar\TransBar.exe /NoConfig
    O4 - HKCU\..\Run: [VisualTaskTips] C:\Program Files\VisualTaskTips\VisualTaskTips.exe
    O4 - HKCU\..\Run: [TClockEx] C:\Program Files\TClockEx\TCLOCKEX.EXE
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [CuteReminder] C:\Program Files\CuteReminder\CuteReminder.exe
    O4 - HKCU\..\Run: [StickyPassword] C:\Program Files\Sticky Password\stpass.exe
    O4 - HKCU\..\Run: [IncrediMail] C:\Program Files\IncrediMail\bin\IncMail.exe /c
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O4 - Startup: HDDlife.lnk = C:\Program Files\BinarySense\HDDlife for Notebooks\HDDlife for Notebooks.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O8 - Extra context menu item: Lookup on Merriam Webster - file://C:\Program Files\ieSpell\Merriam Webster.HTM
    O8 - Extra context menu item: Lookup on Wikipedia - file://C:\Program Files\ieSpell\wikipedia.HTM
    O8 - Extra context menu item: Open with &LoadScout... - res://C:\PROGRA~1\SOFTLO~1\LOADSC~1.0\LoadScout.exe/#164
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O11 - Options group: [INTERNATIONAL] International*
    O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O18 - Protocol: siteadvisor - {3A5DC592-7723-4EAA-9EE6-AF4222BCF879} - C:\Program Files\SiteAdvisor\6009\SiteAdv.dll
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
    O20 - Winlogon Notify: IntelWireless - C:\Program Files\Intel\Wireless\Bin\LgNotify.dll
    O20 - Winlogon Notify: System Safety Monitor - C:\WINDOWS\SYSTEM32\SSMWinlogonEx.dll
    O20 - Winlogon Notify: WBSrv - C:\PROGRA~1\Stardock\OBJECT~1\WINDOW~1\wbsrv.dll
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    O23 - Service: CXPT_Service - Cyberspace Headquarters, LLC - C:\Program Files\Cosmi\SpyWare Killer 5 in 1\wc\wcservice.exe
    O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
    O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    O23 - Service: SiteAdvisor Service - McAfee, Inc. - C:\Program Files\SiteAdvisor\6009\SAService.exe
    O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

    and if its relevant.....i was able to delete everything in the windows temp folder but
    when i did the one prior to that in the run file type %temp% 4 files gave me an error can't delete a "DF9872 , JET75C7,DFA42F AND DFA6E6

    Thanks again distinguished member!! Joanne
     
  6. MFDnNC

    MFDnNC

    Joined:
    Sep 7, 2004
    Messages:
    49,014
    Fix this
    R3 - Default URLSearchHook is missing


    DownLoad EasyCleaner http://www.majorgeeks.com/download414.html

    Use the clear files and Unnecessary files buttons – I do not recommend
    using the Duplicates files button
    as many dupes are there on purpose.

    Not all files will delete – that is normal.

    In the unnecessary button I check the top 4 entries




    Clean [​IMG]

    Turn off restore points, boot, turn them back on – here’s how

    http://service1.symantec.com/SUPPOR...2001111912274039?OpenDocument&src=sec_doc_nam
     
  7. nutnhuny

    nutnhuny Thread Starter

    Joined:
    Oct 2, 2006
    Messages:
    115
    Sorry to bug you again "o wise one" but i have a few wee uncertainties here!! i ran the easy cleaner, but i ticked off all of them except for "Ms office recent" now the files in local settings and the cookies don't worry me, but, can you take a look at these before i go ahead with the ol delete key!!! please please!! thank you Joanne

    C:\Documents and Settings\All Users\Application Data\Intel\Wireless\WLANProfiles\ITProfiles.enc.bak

    C:\Documents and Settings\Administrator.DJ0WN391\Application Data\Intel\Wireless\WLANProfiles\Profiles.enc.bak


    C:\Documents and Settings\Joanne Boileau\Local Settings\Application Data\IM\Identities\{E128FE05-7FBF-4CAC-8E2A-DF9CD8D9D3C0}\Message Store\Folders.bak




    C:\Documents and Settings\Joanne Boileau\Application Data\SoftLogica\WinReminder\2.0\winreminder.bak

    C:\Documents and Settings\All Users\Application Data\Viewpoint\Viewpoint Experience Technology\Resources\ResourceFolder_02\-207333975.mtx


    C:\Documents and Settings\Joanne Boileau\Local Settings\Application Data\IM\Identities\{E128FE05-7FBF-4CAC-8E2A-DF9CD8D9D3C0}\EmoticonCenter\emoticons.bak






    C:\WINDOWS\Installer\MSI25.tmp
     
  8. MFDnNC

    MFDnNC

    Joined:
    Sep 7, 2004
    Messages:
    49,014
    <<In the unnecessary button I check the top 4 entries>>

    I do not check the others


    Safe to delete
     
  9. nutnhuny

    nutnhuny Thread Starter

    Joined:
    Oct 2, 2006
    Messages:
    115
    Thank you so much for your help!!! i wouldnt have expected such quick replies! and helpful to! Also, thank you for those nifty programs...i'm getting to know "easycleaner" and what a usefull program ..I can't tell you thank you enough!!!! I'm truly grateful...!! Joanne
     
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