1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Unusual crashes/unexpected restarts after new video card install

Discussion in 'Hardware' started by Sythuthan, Jan 26, 2013.

Thread Status:
Not open for further replies.
Advertisement
  1. Sythuthan

    Sythuthan Thread Starter

    Joined:
    Jan 26, 2013
    Messages:
    3
    A week or two ago, my Gigabyte GTS 450 died, and I bought a new EVGA GTX 650 from newegg. When I switched video cards, I also updated the drivers from 306.97 to 310.90. Ever since installing the new video card, I've been getting intermittent "crashes"; usually while browsing reddit or some other mundane activity. I put crashes in quotes as I'm not getting any error codes, my machine -which had been extremely stable previous to this- simply shuts down. It's as if someone had flipped the power switch; leaving nothing in the event log except an entry marking an unexpected shutdown.

    It's odd to me that this occurs only while the GPU is NOT under load. I can play LoL just fine, and even newer more taxing games like Diablo 3 or Borderlands 2. The main correlation I've found with the crashes is when I'm downloading something; sometimes an image on imgur or buffering a youtube video. Normal net traffic such as chatting on mumble with friends or watching a video stream don't seem to trigger a crash. I've found I can pretty consistently cause a crash by attempting to download a game from Steam. I'm unsure how these types of net traffic differ such that one causes a crash and another doesn't.

    However these crashes don't happen in safe mode, or if I disable my video card drivers. I'm not sure if this is a problem with the video drivers or perhaps some other system component. I'm assuming it's the video drivers as removing them seems to stop the problem. I've tried rolling back to older drivers, such as 306.97 or even further back to 306.23 (the oldest driver I could find from nVidia). All to no avail.

    At the moment I'll try to live with intermittent restarts using driver 310.90 and see if switching back to my GTS 450 helps when it's back from being repaired in a week or two. Let me know if there's any other information I can gather that would be helpful. Or any suggestions on a fix would be greatly appreciated.

    I've posted this same thread on the nVidia forums where someone then asked about my Network Card/drivers. My network card is listed as 'Realtek PCIe GBE Family Controller' it's integrated with my motherboard. The driver I'm using is 7.65.1025.2012 released on 10/25/2012. Unfortunately updating this hasn't changed the crashes at all.

    I'm unsure if it's helpful, but just in the interest of information, I'm connected through a Linksys E3000 router, using firmware ver 1.0.04. Modem is an SB6121 and my ISP is Comcast.
     
  2. foxidrive

    foxidrive Banned

    Joined:
    Oct 20, 2012
    Messages:
    793
    Your PSU may not be up to the task.
     
  3. Sythuthan

    Sythuthan Thread Starter

    Joined:
    Jan 26, 2013
    Messages:
    3
    I suppose that's a possibility, but I doubt it. It is a 750w Corsair power supply, bought in Oct . 2010 (so it's not that old). Also, it was running my GTS 450 just fine, until the fan broke on the video card. Also the problems aren't occurring while the card is under load (high power draw) but only when I initiate a download somehow. Thanks for the suggestion though!
     
  4. Amd_Man

    Amd_Man

    Joined:
    Oct 17, 2012
    Messages:
    605
    Try downloading Driver Sweeper and install. On install select custom and uncheck any crap it wants to install. After install boot into safemode and run Driver Sweeper. Select NVidia-Display and click clean. Reboot and install the newest driver.

    http://www.techspot.com/downloads/4266-driver-sweeper.html
     
  5. Sythuthan

    Sythuthan Thread Starter

    Joined:
    Jan 26, 2013
    Messages:
    3
    Well, it was worth a shot, I installed Driver Sweeper, rebooted to Safe mode, Analyzed and cleaned all nVidia programs from my PC. Unfortunately it still crashes/instantly shuts-down when I initialize a Steam download.
     
  6. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1087020

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice