Unwanted Email Program!

[dougglos]

When I use my usual search engine,(Bing) to obtain any miscellaneous information, I regularly get a screen popup from something called "Reach" This asks me to login with my email address and password. I neither know what this is, nor want to keep seeing it! Is there any way I can have it stopped from appearing?

 

[plodr]

You use Bing via a browser. What browser are you using? (Each browser blocks popups differently).

 

[Couriant]

When I use my usual search engine,(Bing) to obtain any miscellaneous information, I regularly get a screen popup from something called "Reach" This asks me to login with my email address and password. I neither know what this is, nor want to keep seeing it! Is there any way I can have it stopped from appearing?

I am not familiar with this. can you do a screen shot of this login?

 

[dougglos]

It pops up fairly randomly, so I will send a screen shot when it next occurs.

 

[dougglos]

plodr - I am using Google Chrome as my browser at present .

 

[lochlomonder]

plodr - I am using Google Chrome as my browser at present .

@dougglos, does it look anything like this extension? If so, you should be able to remove it easily from Chrome. Click on the three vertical dots near the top-right of the Chrome window, choose More tools, and then Extensions. Look for The Reach and then remove it from there. Close down Chrome and then re-test it.

 

[dougglos]

lochlomonder : Thanks for that, Colin - if you see my post #4 above, you will see that this pops up in a very random manner, so will try your suggestion the next time it occurs, and advise.

 

[dougglos]

This has just popped up on my screen it showed my username and password, but I have obviously deleted these.

 

[Couriant]

So that is the login screen for express.co.uk website. Most newspaper sites are allowing you view a few free articles before you sign up / log in to their site. I see you have a bookmark for the Daily Express so am I to assume it's one that you do have a log in?

And to confirm, you get this page when you click on a link from the bing website and not the bookmark?

 

[dougglos]

James - I have never had to log in for news from the Express newspaper, but do simply click on an icon that I have placed on my desktop. I do not need the bookmarks shown, as they are all duplicated by similar icons on my desktop (have just never got round to deleting those bookmarks!). So I am now going to delete them and continue to use the desktop icons. Can I then assume that I will not receive these popups in future?

 

[zebanovich]

Is this "Reach" page set as your home page or as search engine used in address bar?

To change address bar default search engine see this:
https://support.google.com/chrome/answer/95426?

To change home page see this:
https://support.google.com/chrome/answer/95314?

 

[dougglos]

It is neither. It only occurred if I clicked on a newspaper (UK Daily Express) which I had as a desktop icon. I have no idea how it came about, but I m getting very close to forgetting it and changing to another daily paper instead!

 

[zebanovich]

Simple way is to backup your bookmarks and passwords and reset chrome:
https://support.google.com/chrome/answer/3296214

 

[dougglos]

Great! Bookmarks/Passwords duly backed up and Chrome reset. Many thanks for the advice.

 

[zebanovich]

You're welcome!