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unwanted home page

Discussion in 'Web & Email' started by tvanallen, Apr 6, 2004.

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  1. tvanallen

    tvanallen Thread Starter

    Joined:
    Apr 6, 2004
    Messages:
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    I must have opened a funky e-mail. Somehow every time I reboot, the home page on my IE6 goes to a search engine that I do not want. I have tried changing the home page and it works until I reboot. I have also gone into regedit and changed the home page spec, but it still changes at reboot. How can I get rid of this thing?
     
  2. Krelian

    Krelian

    Joined:
    Mar 10, 2004
    Messages:
    300
    You have spyware.

    Download this:

    Adaware
    http://download.com.com/3000-8022-10214379.html?tag=lst-0-7

    or this:

    Spybot Search & Destroy
    http://download.com.com/3000-8022-10194058.html?tag=lst-0-2

    Scan with either one, then check all the nasties they find and clean.


    -After that-

    Download this:

    Hijack This
    http://www.spywareinfo.com/~merijn/files/HijackThis.exe

    Hit "Scan", then "Save Log"
    Open the log with Notepad
    Highlight it and Copy/Paste it here so that we may see if any of the previous programs missed anything.

    DO NOT DELETE OR FIX ANYTHING WITH HIJACK THIS UNTIL INSTRUCTED TO DO SO!

    We will be waiting to hear from you!
     
  3. Kintaro56

    Kintaro56

    Joined:
    Mar 7, 2004
    Messages:
    87
    Krelian:

    I may have deleted something that I shouldn't have with "Hi Jack This". Is there a way that I can somehow get that back.

    Here's a thread that I posted elsewhere, if you'd be kind enought to look at it.

    http://forums.techguy.org/t217651.html
     
  4. Krelian

    Krelian

    Joined:
    Mar 10, 2004
    Messages:
    300
    What did you delete?
     
  5. Kintaro56

    Kintaro56

    Joined:
    Mar 7, 2004
    Messages:
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    I have no idea...I can't get internet access at all. I need to somehow get something back under my "Startup" tab, under msconfig. My desktop refuses to allow the cable connection to work, while my laptop accepts it just fine.

    I'm clueless.
     
  6. Krelian

    Krelian

    Joined:
    Mar 10, 2004
    Messages:
    300
    Try opening Hijack This, and clicking on "Backups"
     
  7. Krelian

    Krelian

    Joined:
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    Messages:
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    It's under "config..."
     
  8. Kintaro56

    Kintaro56

    Joined:
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    I don't see any backups. Is there a way I can just reboot the whole computer or something? I can't figure out why I can get the connection on one, but not the other (ok, I guess going delete crazy didn't help ;) )
     
  9. Krelian

    Krelian

    Joined:
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    Messages:
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    Also, please contain your problems within one post otherwise the information of your issues will be too spread out to give any well thought out attention.

    If you need be to get my attention, you may always PM me, but please don't post messages on other people's threads as it confuses who is who.
     
  10. mobo

    mobo

    Joined:
    Feb 23, 2003
    Messages:
    16,274
    First what operating system are you referring to here ?
     
  11. vkbh

    vkbh

    Joined:
    Feb 12, 2004
    Messages:
    5

    Hello. I have the same problem as tvanallen, however it is on my laptop.
    I have run hijack this and do have the info saved in notebook. I can not
    post it here however, because email is down on the laptop (both yahoo and hotmail). So my problem is two-part: I can not access email, and my homepage continues to reset to res://mshp.dll/index.html#22776
    can you help?
    vkbh
    PS. I hope I am not intruding on someone else's page. I didn't know how
    to start my own.
     
  12. mobo

    mobo

    Joined:
    Feb 23, 2003
    Messages:
    16,274
    Run Download CWShredder:
    http://www.spywareinfo.com/~merijn/files/cwshredder.zip
    Unzip, run and hit the ->fix tab to fix all found problems

    CWShredder takes advantage of seurity holes in windows so you should install all critical as well as hotfixes available from windows update.


    T
     
  13. vkbh

    vkbh

    Joined:
    Feb 12, 2004
    Messages:
    5
    Thank you for recommending cwshredder. I am now in control of my
    homepage. However, I still can not access my email accounts on yahoo and hotmail. I get the following messages: "Browser refuses to sign in. (cookies rejected)- Yahoo, and "The NET passport service is currently unavailable."- Hotmail. These services work on my desktop, but not on my laptop. Any suggestions? Has anyone told you guys how much you are appreciated lately? :)
     
  14. mobo

    mobo

    Joined:
    Feb 23, 2003
    Messages:
    16,274
    Reset the browser settings for internet explorer in tools/ internet options / security / default level. As well under general clear temp filed as well as offline and cookies..Then reboot.
     
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