Unwanted taskbar problem

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

rider321

Thread Starter
Joined
Apr 12, 2004
Messages
8
I am new and need help to get rid of an extra taskbar I aquired. I just ran trend micro and house message was unable to clear the file c\windows\msmgt.exe because it is currently in use. I dont understand this . It turned up one trojan virus and it couldn't be deleted . Can you please help ? rider321
 
Joined
Mar 22, 2004
Messages
248
Please do this. Click here: http://www.sherrylynn.us/HijackThis.exe to download Hijack This. Save it to it’s own folder (not temporary files or the desktop).
Close all open windows and open HIJACK THIS. Click “Scan”. When the scan is finished (it only takes a second), the scan button will change to “Save Log”. Click on “Save Log” and save it to NotePad. Copy the entire log and paste it here.

DO NOT FIX ANYTHING YET, most items that appear in the log are harmless or even needed. Wait for someone to analyze the scan and advise
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Staff online

Top