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Unwanted taskbar problem

Discussion in 'Windows XP' started by rider321, Apr 19, 2004.

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  1. rider321

    rider321 Thread Starter

    Joined:
    Apr 12, 2004
    Messages:
    8
    I am new and need help to get rid of an extra taskbar I aquired. I just ran trend micro and house message was unable to clear the file c\windows\msmgt.exe because it is currently in use. I dont understand this . It turned up one trojan virus and it couldn't be deleted . Can you please help ? rider321
     
  2. Lobos

    Lobos

    Joined:
    Mar 22, 2004
    Messages:
    248
    Please do this. Click here: http://www.sherrylynn.us/HijackThis.exe to download Hijack This. Save it to it’s own folder (not temporary files or the desktop).
    Close all open windows and open HIJACK THIS. Click “Scan”. When the scan is finished (it only takes a second), the scan button will change to “Save Log”. Click on “Save Log” and save it to NotePad. Copy the entire log and paste it here.

    DO NOT FIX ANYTHING YET, most items that appear in the log are harmless or even needed. Wait for someone to analyze the scan and advise
     
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