Unwanted taskbar

[rider321]

Hi All please help I have xp pro and have somehow aquired another taskbar undeneith my main taskbar that has the icons . It is a blank taskbar .How can I get it to go away? Thanks for your help .

 

[crjdriver]

Sounds like you have been the recipient of some spyware. Download and run both spybot and ad-aware.

 

[crjdriver]

When you have finished with that [if you still have the task bar] run hijack this and post a log. That should help find the problem.

 

[rider321]

I still have it .What is the url for highjack this ?

 

[crjdriver]

Here is hijack this. Have you run both spybot and ad-aware with updates?

 

[rider321]

Hi I am new where do I find spy bot and adware ? Do i need to run them both to get rid of my unwanted extra taskbar ? Thanks rider321

 

[crjdriver]

Spybot Ad-aware make sure you run the update for both programs before you do a scan.

I would use both in your case; sometimes one will pickup something the other missed.

 

[rider321]

Thank ya kindly but they did'nt help. Looks like I am going to have to live with an extra taskbar . rider321

 

[cassandra]

This might sound silly, but bare with me, I've had this asked of me before. Are you sure this taskbar is 'extra', or have you perhaps inadvertantly extended the default taskbar?
Put your mouse at the top of the taskbar, and it'll turn the cursor into a little up and down 'arrow' cursor. When you have the arrow cursor, left click and hold, while you move your mouse down (this is the method for resizing your taskbar).
This is just a guess, but I think (since you say you have no spyware that installed an additional taskbar), that you probably resized your own taskbar without realizing it. You wouldn't be the first to do so, trust me (or be the first to ask how it went to the side/top of the computer). Good luck.

 

[crjdriver]

Are you able to post a screen shot of the task bar in question? Hit the print screen key, go to an image program like paint or Irfanview and click edit>paste. Save the image as a jpeg type of file and post it here.

 

[rider321]

Thanks ,but i have aquired an extra taskbar, which is blank and is beneath my primary taskbar with icons,that with everyones help and what I have done won't go away. I guess i will have to live with it, short of reinstalling XP. rider321