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Solved Update history confusion

Discussion in 'Windows 10' started by leneal, Dec 17, 2017.

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  1. leneal

    leneal Thread Starter

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    I'm not sure what the issue is with updates KB4048954 and KB4053580, but no matter how many times I reboot, update history tells me that the first update needs a restart to finish installing and the the second update failed to install. I am not sure how to interpret or correct this, and surfing has thus far given me only unhelpful and failed recommendations.

    Can anyone give me a general diagnosis what this update history means, and point me in the right direction? (Or tell me even if I need to worry about this at all, since I am not having any visible issues outside the update history?) Thanks!

    ===

    Here is the exact language from my Update History:

    Feature Updates:

    Feature update to Windows 10, version 1709
    Requires a restart to finish installing

    Quality Updates

    2017-12 Cumulative Update for Windows 10 Version 1703 for x64-based Systems (KB4053580)
    Successfully installed on 12/16/2017

    2017-12 Security Update for Adobe Flash Player for Windows 10 Version 1703 for x64-based Systems (KB4053577)
    Successfully installed on 12/15/2017

    2017-12 Cumulative Update for Windows 10 Version 1703 for x64-based Systems (KB4053580)
    Failed to install on 12/15/2017

    2017-11 Cumulative Update for Windows 10 Version 1703 for x64-based Systems (KB4048954)
    Requires a restart to finish installing

    2017-11 Update for Windows 10 Version 1703 for x64-based Systems (KB4049011)
    Successfully installed on 11/14/2017

    2017-11 Cumulative Update for Windows 10 Version 1703 for x64-based Systems (KB4048954)
    Requires a restart to finish installing

    [everything older successfully installed]
     
  2. dmccoy

    dmccoy

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    Darrin
    I would recommend performing the following as first steps to try and repair. Let us know if this works or not.

    1. Go to Start and type in cmd
    2. Right-click on the cmd icon above, and click (Run As Administrator)
    3. Type each of the following commands separately after each one runs
    sfc /Scannow - hit Enter key
    dism /online /cleanup-image /restorehealth - hit Enter key​
    4. Restart and run Windows update
     
  3. leneal

    leneal Thread Starter

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    Did both, and both came back clean. Rebooted. No change.
     
  4. dmccoy

    dmccoy

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  5. leneal

    leneal Thread Starter

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    Quick question: when I tried the Rd command, I got the message that the directory is not empty. Ok to proceed?
     
  6. dmccoy

    dmccoy

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    Yes we want to delete that directory
     
  7. leneal

    leneal Thread Starter

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    Thanks! Doing it now ...
     
  8. leneal

    leneal Thread Starter

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    Update history is now cleared. When I check for updates, it says I am current.

    Do I use the troubleshooter next, or stop here?
     
  9. dmccoy

    dmccoy

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    If it shows you are current then you should be good. You can check your version by typing winver from run box or command prompt
     
  10. leneal

    leneal Thread Starter

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    winver says Version 1703 (build 15063.786). If I understand correctly, that means that the Fall Creators Update is not yet installed. If I got that right, should I care?
     
  11. dmccoy

    dmccoy

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    Thats correct. You will want to install the latest update sometime. I would recommend having a current backup image before proceeding. It has caused a lot of people several issues.
     
  12. dmccoy

    dmccoy

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    Please mark this solved if you do not need anything else
     
  13. leneal

    leneal Thread Starter

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    Thanks much, dckeks! You have been a great help.
     
  14. dmccoy

    dmccoy

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    Very welcome. Enjoy your night
     
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