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Update won't update

Discussion in 'Windows 7' started by oldtee, Feb 12, 2015.

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  1. oldtee

    oldtee Thread Starter

    Joined:
    Jan 16, 2010
    Messages:
    178
    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit
    Processor: Intel(R) Core(TM) i5-2400 CPU @ 3.10GHz, Intel64 Family 6 Model 42 Stepping 7
    Processor Count: 4
    RAM: 8080 Mb
    Graphics Card: Intel(R) HD Graphics, -1988 Mb
    Hard Drives: C: Total - 467399 MB, Free - 339571 MB; D: Total - 9437 MB, Free - 1125 MB; F: Total - 953867 MB, Free - 676779 MB;
    Motherboard: Hewlett-Packard, 1497
    Antivirus: Microsoft Security Essentials, Updated and Enabled


    Windows update is failing. Will try to post list.
     

    Attached Files:

  2. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    80,957
    First Name:
    Frank
    Microsoft removed the KB3001652 update because it was causing problems with several computers.

    http://www.neowin.net/news/microsofts-patch-kb3001652-is-causing-pcs-to-lockup

    I have Microsoft .NET Framework 4.5.2 installed, but I didn't receive the KB2901983 update - possibly because I have Windows 7 32-bit and you have Windows 7 64-bit.

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  3. plodr

    plodr

    Joined:
    Jun 27, 2014
    Messages:
    19,642
    First Name:
    Liz
    The KB2901983 was a January 2015 update.

    I received it on one Win 7 computer in the house 32 bit Professional. I hid it because it was causing problems. When I see if it might be safe to install, I will unhide and install it.

    The other three computers all Home Premium both 32 bit and 64 bit were not offered that particular update.
     
  4. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    80,957
    First Name:
    Frank
    I just checked my list of updates for January 2015, and the KB2901983 update isn't listed.

    My laptop is the only one of my 4 computers that runs Windows 7 64-bit, so I'll check it the next time I turn it on.

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