- Dec 10, 2017
my desktop was running slow. so I cleaned it the normal way. antivirus, disk defragmenter, disk cleanup, deleted all caches, etc. the computer was faster. I upgraded my two web browsers that I have, chrome and firefox, and added some extensions. a little bit later I was trying to use my cellphone's wifi to get on the internet and it said failed to identify IP address. My sister and mom checked their cellphones and theirs both said the same thing. this morning I found that our three tablets won't connect either. is there any correlation to me updating my desktop and cleaning up my internet that would do this? I have never had this problem before last night.