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Updated to Windows 8.1, ethernet connection to router "unidentified network"

Discussion in 'Networking' started by Wizard_88, Feb 12, 2014.

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  1. Wizard_88

    Wizard_88 Thread Starter

    Joined:
    Feb 12, 2014
    Messages:
    4
    I get the "Ethernet 2" Doesn't have a valid IP configuration" message whenever I attempt troubleshoot the ethernet.

    My set up...

    Alienware Aurora R4 computer. I have a 1gb USB/ethernet converter with an ethernet system connected to an "AV200 Powerline Adapter with Wireless N300and passthrough sockets - triple kit" setup. When I was on Windows 8, I just plugged the powerline set up at their respective places, connected to the Virgin Media 100mb speed wireless/ethernet Hub and it worked perfectly with no complicated setup (took less than 10 minutes to do). I know a wi-fi adapter would be a short term fix but unfortunately Wi-fi is near impossible because of where my studio computer is based (my computer studio room is in a converted shed at the very back of my garden and geographically to far to get any reliable wi-fi signal... hence the need to purchase a mains powerline system).

    I delayed updating Windows 8 until today. After this update I am now completely without internet. I can't understand what the problem is, I am unable to perform a system restore for some reason. It cannot be a router problem because my mobile phone works as does other devices in the house, just not the computer. I knew it worked perfectly before this update so it has to do with the update somehow. I am getting "unidentified network" and "limited" connection.

    ---

    I have no idea if it's safe to post this information (hackers?) but I'm desperate so here is my network log. I obtained it from doing a few CMB commands and tcp/ip resets but I don't think they were successful.

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Jeremy
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Ethernet 2:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : ASIX AX88178 USB2.0 to Gigabit Ethernet Adapter
    Physical Address. . . . . . . . . : 00-50-B6-0F-D7-AF
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::2442:4cc6:888e:3878%21(Preferred)
    Autoconfiguration IPv4 Address. . : 169.254.56.120(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.0.0
    Default Gateway . . . . . . . . . :
    DHCPv6 IAID . . . . . . . . . . . : 704663734
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-B0-C9-16-D4-BE-D9-FD-36-D0
    DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
    fec0:0:0:ffff::2%1
    fec0:0:0:ffff::3%1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Bluetooth Network Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
    Physical Address. . . . . . . . . : 00-02-72-3E-57-78
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Local Area Connection* 12:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
    Physical Address. . . . . . . . . : 64-70-02-28-BD-BC
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Wi-Fi:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : 802.11n USB Wireless LAN Card
    Physical Address. . . . . . . . . : 64-70-02-28-BD-BA
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::ac1b:a673:c371:fcc8%15(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.0.10(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : 12 February 2014 21:25:02
    Lease Expires . . . . . . . . . . : 13 February 2014 21:25:02
    Default Gateway . . . . . . . . . : 192.168.0.1
    DHCP Server . . . . . . . . . . . : 192.168.0.1
    DHCPv6 IAID . . . . . . . . . . . : 358903810
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-B0-C9-16-D4-BE-D9-FD-36-D0
    DNS Servers . . . . . . . . . . . : 194.168.4.100
    194.168.8.100
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Ethernet:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
    Physical Address. . . . . . . . . : D4-BE-D9-FD-36-D0
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.{488661EB-23E4-4BB6-832D-F18C2D300DA3}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 11:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.{E21670F0-2075-48A8-A242-B5DA8618453A}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    ---

    Any help is greatly appreciated, my professional work is entirely dependent on a working internet connection so you will have my eternal gratitude. How can I get my computer to recognise and connect with the powerline/ethernet set up?

    Thanks,
    Jeremy
     
  2. Wizard_88

    Wizard_88 Thread Starter

    Joined:
    Feb 12, 2014
    Messages:
    4
    I should also add that the "unidentified network" is on "public" and I have no idea how to change this?!?
     
  3. Wizard_88

    Wizard_88 Thread Starter

    Joined:
    Feb 12, 2014
    Messages:
    4
    If it helps here is what appears when I do an IP config release and renew in CMD.

    Microsoft Windows [Version 6.2.9200]
    (c) 2012 Microsoft Corporation. All rights reserved.

    C:\Users\JeremyDeane>ipconfig/release

    Windows IP Configuration

    An error occurred while releasing interface Ethernet 2 : An address has not yet
    been associated with the network endpoint.

    No operation can be performed on Bluetooth Network Connection while it has its m
    edia disconnected.
    No operation can be performed on Local Area Connection* 12 while it has its medi
    a disconnected.
    No operation can be performed on Ethernet while it has its media disconnected.

    Ethernet adapter Ethernet 2:

    Connection-specific DNS Suffix . :
    Link-local IPv6 Address . . . . . : fe80::2442:4cc6:888e:3878%21
    Autoconfiguration IPv4 Address. . : 169.254.56.120
    Subnet Mask . . . . . . . . . . . : 255.255.0.0
    Default Gateway . . . . . . . . . :

    Ethernet adapter Bluetooth Network Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Wireless LAN adapter Local Area Connection* 12:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Wireless LAN adapter Wi-Fi:

    Connection-specific DNS Suffix . :
    Link-local IPv6 Address . . . . . : fe80::ac1b:a673:c371:fcc8%15
    Default Gateway . . . . . . . . . :

    Ethernet adapter Ethernet:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Tunnel adapter isatap.{488661EB-23E4-4BB6-832D-F18C2D300DA3}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Tunnel adapter Local Area Connection* 11:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Tunnel adapter isatap.{E21670F0-2075-48A8-A242-B5DA8618453A}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    C:\Users\JeremyDeane>ipconfig/renew

    Windows IP Configuration

    An error occurred while renewing interface Ethernet 2 : unable to contact your D
    HCP server. Request has timed out.
    No operation can be performed on Bluetooth Network Connection while it has its m
    edia disconnected.
    No operation can be performed on Local Area Connection* 12 while it has its medi
    a disconnected.
    An error occurred while renewing interface Wi-Fi : The system cannot find the fi
    le specified.

    No operation can be performed on Ethernet while it has its media disconnected.

    C:\Users\JeremyDeane>i
     
  4. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    64,964
    First Name:
    Wayne
    its quite safe

    any other device you can plug into the power line to test at all ?

    What firewall / security suite or anti-virus do you currently have on the PC - or you have ever had on the PC in the past - any trial ware - like Norton, kaspersky or Mcafee or any free security suites like zonealarm, AVG , Webroot etc

    try a tcp/ip reset
    ------------------------------------------------------------------------

    TCP/IP stack repair options for use with Vista/Windows 7/Windows 8

    For Windows Vista/Windows 7
    Start> Programs> Accessories> and right click on Command Prompt, select "Run as Administrator" to open a command prompt box (A new dialogue box - black with white font, will appear on the screen ):​

    For Windows 8
    To open a Cmd Prompt or an Administrator Cmd prompt from the Desktop. Use Win + X and choose Command Prompt or Command Prompt (Admin) from the list.​

    In the command prompt window that opens, type the following commands:

    Note: Type only the text in bold and red for the following commands.

    • Reset WINSOCK entries to installation defaults: netsh winsock reset catalog and press enter
    • Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log and press enter
    • Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log and press enter
    ReStart (reboot) the machine.

    If you receive the message
    The requested operation requires elevation.
    Then please open the command prompt as administrator - as requested above
    Start> Programs> Accessories> and right click on Command Prompt, select "Run as Administrator" to open a command prompt box (A new dialogue box - black with white font, will appear on screen ):
    Please note and post back - if you receive the following message :-
    Access is Denied

    please post back the results in a reply here - its important we know that these commands have worked correctly and not produced any errors
    right click in the command prompt box
    select all
    enter
    control key + C key - to copy
    then reply here and
    control key + V to paste

    Details also here
    http://support.microsoft.com/kb/299357
    also the link has a Microsoft Fix it , which will do the above for you

    ------------------------------------------------------------------------
     
  5. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    77,173
    First Name:
    Terry
    Not sure what this means ...

    In post # 3 you show

    However, after updating to Windows 8.1 from 8 I get:

    Microsoft Windows [Version 6.3.9600]
    (c) 2013 Microsoft Corporation. All rights reserved.
     
  6. Wizard_88

    Wizard_88 Thread Starter

    Joined:
    Feb 12, 2014
    Messages:
    4
    Hi Terry, I'm not exactly sure either... There were some additional install files needing to be installed so I attempted these but it doesn't appear to change the Windows version even with optional installations check.


    etaf - Here is the log

    Microsoft Windows [Version 6.2.9200]
    (c) 2012 Microsoft Corporation. All rights reserved.

    C:\windows\system32>netsh int ip reset c:\resetlog.txt
    Resetting Global, OK!
    Resetting Interface, OK!
    Resetting Neighbor, OK!
    Resetting Path, OK!
    Resetting Route, OK!
    Resetting , failed.
    Access is denied.

    Resetting , OK!
    Restart the computer to complete this action.


    C:\windows\system32>

    C:\windows\system32>netsh winsock reset catalog

    Sucessfully reset the Winsock Catalog.
    You must restart the computer in order to complete the reset.


    C:\windows\system32>netsh int ipv4 reset reset.log
    Resetting , failed.
    Access is denied.

    There's no user specified settings to be reset.


    C:\windows\system32>netsh int ipv6 reset reset.log
    Resetting Interface, OK!
    Resetting Neighbor, OK!
    Resetting Path, OK!
    Resetting , failed.
    Access is denied.

    Resetting , OK!
    Resetting , OK!
    Restart the computer to complete this action.


    C:\windows\system32>


    Still having a recurring issue. Here's a screenshot of the problem (the Anaconda2 is a working wifi connection, but it's painfully like a 56k modem because of distance so I'd rather not use it).

    [​IMG]
     
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