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updates sign won't go off

Discussion in 'Windows XP' started by courtrafael, Jul 11, 2007.

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  1. courtrafael

    courtrafael Thread Starter

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    the "updates are ready for your computer" comes up even after i just updated it. i don't even know what they are updating. it comes on everytime i log on. what's up with that?

    joan
     
  2. The Hound

    The Hound

    Joined:
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    Go to Windows Update and click the 'Review Your Update History' link on the left. Any failed updates should have a researchable error code. You can post that back in your next reply, along with the update that's giving you trouble (ie kb931212).
     
  3. courtrafael

    courtrafael Thread Starter

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    ok went there and found "installation failure" error code ox800706BE. there were about 7 failed upgrades and one cancelled. they were all for "windows genuine advantage" and one was "internet explorer 7" which i started to install and then stopped because i changed my mind. do i have to "reinstall some of these"? and if so, how. if not how do i get rid of them

    joan
     
  4. The Hound

    The Hound

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    Click (or double click, I can't remember--it's been hours) the yellow shield to open the update dialog box--put the dot in 'custom', and click next--

    What updates are offered?
     
  5. courtrafael

    courtrafael Thread Starter

    Joined:
    Mar 1, 2007
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    it said that "genuine advantage" was not updated so i clicked "install now" and it said that my copy of windows was NOT genuine and i could have a counterfeit copy. it then took me to a screen offering me REAL windows for something like $140. no way. i logged off and later logged on only to get numerous screens asking me to get "genuine windows"

    can they do that? what i have is fine to me. i cannot afford the $140. can they remove "my version" of windows"? btw, i did not get the "upgrades are ready for your computer" balloon this time. thanks for your help

    joan
     
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