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updating firmware

Discussion in 'Web & Email' started by jedicmdrwedg, Apr 26, 2004.

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  1. jedicmdrwedg

    jedicmdrwedg Thread Starter

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    For some reason the Motorola SB4200's firmware does not agree with America's Army (the game thingermy). I did a search on the AA forums and it seems the friendly folks at Comcast either a) will charge me fifty dollars, b) will not help me at all, or c) will, free of charge, give me a new modem.

    So.

    Given my experience with Comcast customer service, I'm going to go ahead and guess they won't help me. I found a page that tells me how to update the firmware myself:
    http://sbmodem.tripod.com/attbi.html
    but I don't know what the risks of doing this are. A little help, please? Anybody else done this? What are the risks?
     
  2. jedicmdrwedg

    jedicmdrwedg Thread Starter

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    El Grande Bumpo
     
  3. jwbirdsong

    jwbirdsong

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    I wouldn't touch this one on a bet EXCEPT to say...I just took my Surf Board in to a Comcast "payment/service center" and swapped mine out in 15 mins; no questions asked...
     
  4. jedicmdrwedg

    jedicmdrwedg Thread Starter

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    Seriously? You mean Comcast actually did something useful? Wow, I'll call them and check that out...if I can do it, that would be awesome.
     
  5. jwbirdsong

    jwbirdsong

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    Worth a shot
     
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