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Solved Upgrade help after win7 to windows 10

Discussion in 'Windows 10' started by Totaldarkness, Jan 16, 2020.

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  1. Totaldarkness

    Totaldarkness Thread Starter

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    I used that media creation to upgrade my windows 7 computer to windows 10. It is hp with and phenom2 from 2012. It keeps shutting down with error from the raid xpert. It runs fine and has all specs. Except this error. I have seen newer drivers for raid expert but not sure if I should install. I have the last bios from hp made in it . Any help?
     
  2. lunarlander

    lunarlander

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    Go to Control Panel > Device Manager. Find you RAID driver , right click and Upgrade. That should bring down the latest driver tested by MS.
     
  3. flavallee

    flavallee Trusted Advisor

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    What is the exact product number(P/N) and serial number(S/N) of your HP?

    Does it have all of its original hardware?

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  4. Totaldarkness

    Totaldarkness Thread Starter

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    It is a hp h8-1050z
    Product LP026AV#ABA
    Serial 2MD14205Q8

    Added wireless internet card months ago
    2nd hard drive rest is same
    Just had shut down
    Error is "critical structure corruption"
     
    Last edited: Jan 16, 2020
  5. flavallee

    flavallee Trusted Advisor

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    Based on the information that you provided, you appear to have a HP Pavilion Elite h8-1050z Desktop PC
    https://support.hp.com/us-en/produc...-pc-series/5080764/model/5117786/product-info

    It appears to be a custom-to-order model which was introduced in May 2011 and came with Windows 7 Home Premium or Professional or Ultimate 64-bit.
    https://support.hp.com/us-en/document/c02836968#AbT4

    Its driver downloads section does NOT have drivers for Windows 10 64-bit, so that means HP did not test it to run that operating system.
    However, that doesn't mean it can't run that operating system.

    I'm not familiar with the RAIDXpert.exe (or similar name) running process, but it supposedly doesn't need to load and run all the time.
    Depending on whether it's located in the "Startup" list or in the "Services" list, try disabling it in the startup list or changing its startup type to Manual or Disabled in the services list.

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  6. Totaldarkness

    Totaldarkness Thread Starter

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    Ok thanks
    I think I need a newer
    Sata controller driver for
    AMD 785G chipset
    Off system above it shows that it in raid expert for problem it showed same in 2015 when offered 10 upgrade.
    Can you help me with download link so i make sure I get right one?
    I also believe that I need to do a clean install after files are messed up
     
  7. Totaldarkness

    Totaldarkness Thread Starter

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    I found in services raidx and disabled it see what happens
    It loads.
     
  8. flavallee

    flavallee Trusted Advisor

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    The only AMD SATA controller driver and AMD chipset driver listed for your HP desktop is for Windows 7 and is dated 2011.
    There are no drivers listed for Windows 10.

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  9. Totaldarkness

    Totaldarkness Thread Starter

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    Ok so guess only choice will be keep windows 7. I guess. Won't stay stable. Stinks they can't make drivers my system would run it except for that. Figured out how to go back.

    Thank you for all the help.
     
    Last edited: Jan 18, 2020 at 12:16 PM
  10. flavallee

    flavallee Trusted Advisor

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    A "clean" install of Windows 10 would probably be more successful because it doesn't carry over debris and issues from Windows 7 into Windows 10 like an "upgrade" install does.
    It also gives the computer a clean, fresh start.

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  11. Totaldarkness

    Totaldarkness Thread Starter

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    Would I still have sata controller driver issue still?
     
  12. flavallee

    flavallee Trusted Advisor

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    There's no way of knowing for sure until you do a clean install of Windows 10.

    Windows 10 is very good at providing device drivers during the install process, and then afterwards with Windows Update, but there's no guarantee that all devices will work properly.

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