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Upgraded to Windows 8.1 - Streaming video causes System hang/freeze for minutes

Discussion in 'Windows 8' started by biltheman, Oct 19, 2013.

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  1. biltheman

    biltheman Thread Starter

    Oct 19, 2013
    Windows 8 was working flawlessly. When I upgraded to Windows 8.1, my IE started flipping out and then my NVidia drivers crashed (Windows gave me a "Video drivers stopped responding" message). Thinking the whole thing was fubared, I did a clean format, installed Win8, and updated to 8.1 without installing gfx drivers. Once I had updated to 8.1, I then installed the drivers and everything is running smoothly.
    The only problem I'm having is on sites like YouTube and in metro apps that stream media like Netflix. The content starts out fine and then after few minutes of playing, halts -- nothing is responsive at that point. The mouse cursor moves, but CTRL+ALT+DEL doesn't work, and if I have the task manager open before-hand on the second monitor, it too freezes and becomes unresponsive. CPU fan doesn't spin up any faster so the cpu is not being 100% used. After hopelessly clicking around the screen, everything jumps back to life as if nothing happened after a couple minutes of being frozen.
    I thought because Netflix have moved to IE11 HTML5 rendering that it was some how IE11 problem, I played youtube in Chrome browser and ran into the exact same problem. If I don't stream any video, everything works perfectly fine -- I've been using this IE11 instance for an hour now, browsing reddit, etc. and it hasn't frozen once. But if I go to YouTUbe and play something, it'll lock up in a few minutes.
    I havn't tried playing any video through desktop program like Windows Media Player -- I'll do that next and see if I run into the same problem. I'm suspecting driver issues? If there a fix?
    Please help.
  2. TerryNet

    TerryNet Moderator

    Mar 23, 2005
    First Name:
    Definite possibility. Install or reinstall the latest network driver from your PC (or motherboard) manufacturer's web site. Of course, if you are using an external network adapter you need to get the latest driver from the adapter manufacturer's site.
  3. dvk01

    dvk01 Moderator Malware Specialist

    Dec 14, 2002
    First Name:
    do you still get this when you only have ONE monitor plugged in physically not 2
    I have seen several reports from both W8.1 preview & 8./1 release with multiple monitor problems that seem not to happen with a single monitor

    If it only happens on multiple monitors then we know where to inform Microsoft to try to reproduce the problem & get a fix issued
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