1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Upon Reinstalling ME, Cannot Get Any Sound

Discussion in 'Earlier Versions of Windows' started by Galleherjazz, Feb 15, 2003.

Thread Status:
Not open for further replies.
Advertisement
  1. Galleherjazz

    Galleherjazz Thread Starter

    Joined:
    Sep 23, 2002
    Messages:
    398
    First Name:
    Stephen
    I have just reinstalled Windows ME, and everything is fine EXCEPT I am getting no sound. The drivers seem okay, but in the Sounds and Multimedia panel, in the Sound audio playback device, everything is grayed out and nothing can be seen there. What do I do to activate my sound?

    Please! Help!
     
  2. dogbonz

    dogbonz

    Joined:
    Mar 19, 2001
    Messages:
    796
    Hi Galleherjazz,

    We need a bit more information...

    Is it a stand alone sound card ? Or is it built-in on
    the motherboard ?

    Do you have an installation disk in either case ?
     
  3. Galleherjazz

    Galleherjazz Thread Starter

    Joined:
    Sep 23, 2002
    Messages:
    398
    First Name:
    Stephen
    Unfortunately, I'm not sure, but I will find out and post more information. The techie friend who (re)installed ME didn't indicate any need for a disk. He said there was a setting somewhere on the control panel that would probably fix it, but I'm at sea, being not a true techie! More to come...
     
  4. anglin_fool

    anglin_fool

    Joined:
    Oct 1, 2001
    Messages:
    1,100
    I also have ME and was having probs with sound.

    Question though, was it a clean install or reinstall over top the old? Did you reformat the hard drive? If no:

    Go to your Device Manager Settings > Control Panel > System > Device Manager Tab and remove the drivers for sound.

    Go to Add New Hardware on the Control Panel and click Add New Hardware, let Windows reinstall your sound drivers.

    If you did reformat your hard drive, you need to download the drivers or have them on a CD.
     
  5. dogbonz

    dogbonz

    Joined:
    Mar 19, 2001
    Messages:
    796
    Galleherjazz,

    Look at the back of the machine to where the speakers
    plug in. If it is right near to where the printer and mouse
    plug in, it's an on-board sound system.

    If it's on a card, it will be a horizontal slot at the rear
    of the machine.

    In either case, you should have some software on a
    CD to install the drivers. Try taking out the sound
    divers that are present (after writing down what they
    say). Go:

    R-click on "My Computer", L-click on "Properties".

    Now, up above you'll see tabs - pick the one that says,
    "Device Manager". Scroll down the list until you see
    "Sound, Video and Game Controllers" Open that list.

    It should tell you what sound system "tried" to work.
    Mine says "VIA AC'97 Sound Controller" It is an
    on-board sound system. OK, highlight it and choose
    "Remove" it. Close it up and do a cold re-boot. ME
    is not the greatest, but it should "see" the sound,
    and re-install it.

    Lastly, if the above fails:

    One of your installation disks SHOULD have the drivers
    for that sound, be it a card or on-board.

    (You also might have to "enable" on-board sound in
    the BIOS.) When starting up hit the "F2" or "Del"
    key to go into the CMOS. Be careful what you do in
    there. Look carefully at "advanced chipset", and
    "peripherals" areas. Scroll down with the down-arrow
    key.

    You are looking for "On-Board" sound. There are
    two settings, "Enabled", "Disabled". Make sure it's
    "Enabled".

    Save and quit, using the escape key.<ESC>

    If it's a card, ME should find it. If it's an on-board, then
    it should also install it automatically - if you have
    deleted it. So delete it first, then the cold re-boot.

    Let us know how it goes.
     
  6. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/118972

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice