Urgent-Error 680 cannot get a dial tone

[madina]

I seem to be having a big problem get online with my toshiba a35- s159 when i try to sign on it says cannot get a dial tone... The phone line seems to be working fine.. because i have access on my dell dimension on the same jack.. i also.. tried to changed the wiring.. to a different cord still nothing.. i uninstalled and reinstalled the drivers for the modem... nothing... I queried the modem.. that seems to be working fine.. i used the hyperterminal to make connection the number seems to be fine.. but still nothing no dial tone.... it seem to be stopped workiing after a lil rain and ligtenging.. but we had worse storms before and it was fine... can someone please help meeee

 

[dolphinlover]

I'm not a pro here, but I had the same problem and even when I queried the modem it said all was working fine. I bought a new modem and tried that and found the old one was bad. Just a thought.

Laura