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URGENT: Friend Has Monitor Out Of Sync.

Discussion in 'Hardware' started by Kenster102.5, Apr 2, 2008.

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  1. Kenster102.5

    Kenster102.5 Thread Starter

    Joined:
    Oct 19, 2007
    Messages:
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    A good friend of mine has a monitor out of sync problem, meaning he has to change the resolution too 1024 by 768 and refresh rate to 60hertz. What should he do if the screen is black and he cannot get to the desktop to change settings. The computer won't even start in safe mode.
    Thanks
    Ken
     
  2. brandonbr

    brandonbr

    Joined:
    May 29, 2007
    Messages:
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    I believe there is a option to start the PC in VGA mode or something like that which places the video quality at it's most basic to allow you to boot up.
     
  3. cwwozniak

    cwwozniak Trusted Advisor Spam Fighter

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    Chuck
    If the monitor has on-screen display, is the screen showing any error messages when trying a normal boot up or a safe mode boot up?

    You may want to see if they can get to the BIOS setting screen. The exact key(s) that needs to be tapped on power up varies a bit between motherboards. That should give them the same screen settings as safe mode. If the monitor can not display the BIOS screen, there may be a problem with the video controller, the connecting cable or the monitor.

    Can they test the computer with another monitor or test the monitor on another computer?

    FYI, I believe that booting up in standard 640x480 VGA timing is called "Safe Mode". :)
     
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