URGENT: Friend Has Monitor Out Of Sync.

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Kenster102.5

Thread Starter
Joined
Oct 19, 2007
Messages
39
A good friend of mine has a monitor out of sync problem, meaning he has to change the resolution too 1024 by 768 and refresh rate to 60hertz. What should he do if the screen is black and he cannot get to the desktop to change settings. The computer won't even start in safe mode.
Thanks
Ken
 
Joined
May 29, 2007
Messages
75
I believe there is a option to start the PC in VGA mode or something like that which places the video quality at it's most basic to allow you to boot up.
 

cwwozniak

Chuck
Moderator
Joined
Nov 28, 2005
Messages
68,719
The computer won't even start in safe mode.
If the monitor has on-screen display, is the screen showing any error messages when trying a normal boot up or a safe mode boot up?

You may want to see if they can get to the BIOS setting screen. The exact key(s) that needs to be tapped on power up varies a bit between motherboards. That should give them the same screen settings as safe mode. If the monitor can not display the BIOS screen, there may be a problem with the video controller, the connecting cable or the monitor.

Can they test the computer with another monitor or test the monitor on another computer?

I believe there is a option to start the PC in VGA mode or something like that which places the video quality at it's most basic to allow you to boot up.
FYI, I believe that booting up in standard 640x480 VGA timing is called "Safe Mode". :)
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Staff online

Top