Urgent!!! Help I think I have a virus or spyware!

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Mr. Blonde

Thread Starter
Joined
Jul 11, 2005
Messages
67
When I run spybot this comes up

PSGuard.msmsgs

Here is a hijack log too...

Logfile of HijackThis v1.99.1
Scan saved at 11:01:15 PM, on 1/11/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\CTSvcCDA.EXE
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE
C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
C:\Program Files\Creative\MediaSource\RemoteControl\RCMan.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Kyle\Desktop\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [Ptipbmf] rundll32.exe ptipbmf.dll,SetWriteCacheMode
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [CTDVDDET] C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE
O4 - HKLM\..\Run: [SBDrvDet] C:\Program Files\Creative\SB Drive Det\SBDrvDet.exe /r
O4 - HKLM\..\Run: [SsAAD.exe] C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
O4 - HKCU\..\Run: [Steam] C:\Program Files\Steam\Steam.exe -silent
O4 - HKCU\..\Run: [RemoteCenter] C:\Program Files\Creative\MediaSource\RemoteControl\RCMan.EXE
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [ares] "C:\Program Files\Ares\Ares.exe" -h
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_2.1.1.74.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/FacebookPhotoUploader.cab
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTSvcCDA.EXE
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
 
Joined
Feb 15, 2004
Messages
12,302
The chances are it's just an error in spybot, anyway run these and post back with the logs!


* Click here to download smitRem.zip.


http://noahdfear.geekstogo.com/click counter/click.php?id=1


* Save the file to your desktop.
* Unzip smitRem.zip to extract the two files it contains.
* Do not do anything with it yet. You will run the RunThis.bat file later in safe mode.



*Download Cleanup from Here


http://www.stevengould.org/software/cleanup/download.html



* A window will open and choose SAVE, then DESKTOP as the destination.
* On your Desktop, click on Cleanup40.exe icon.
* Then, click RUN and place a checkmark beside "I Agree"
* Then click NEXT followed by START and OK.
* A window will appear with many choices, keep all the defaults as set when the Slide Bar to the left is set to Standard Quality.
* Click OK
* DO NOT RUN IT YET



* Download the trial version of Ewido Security Suite.



http://www.ewido.net/en/


* Install ewido.
* During the installation, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".
* Launch ewido
* It will prompt you to update click the OK button and it will go to the main screen
* On the left side of the main screen click update
* Click on Start and let it update.
* DO NOT run a scan yet. You will do that later in safe mode.



* Click here for info on how to boot to safe mode if you don't already know how.


http://service1.symantec.com/SUPPOR...2001052409420406?OpenDocument&src=sec_doc_nam



* Now copy these instructions to notepad and save them to your desktop. You will need them to refer to in safe mode.


* Restart your computer into safe mode now. Perform the following steps in safe mode:



* Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen.
Wait for the tool to complete and disk cleanup to finish.



* Run Ewido:

* Click on scanner
* Click Complete System Scan and the scan will begin.
* During the scan it will prompt you to clean files, click OK
* When the scan is finished, look at the bottom of the screen and click the Save report button.
* Save the report to your desktop



* Run Cleanup:

* Click on the "Cleanup" button and let it run.
* Once its done, close the program.


* Go to Control Panel > Internet Options. Click on the Programs tab then
click the "Reset Web Settings" button. Click Apply then OK.



* Next go to Control Panel > Display. Click on the "Desktop" tab then click
the "Customize Desktop" button. Click on the "Web" tab. Under "Web Pages" you
should see an entry checked called something like "Security info" or similar.
If it is there, select that entry and click the "Delete" button. Click OK
then Apply and OK.


* Restart back into Windows normally now.



Run an online antivirus check from

http://www.kaspersky.com/virusscanner



* Run ActiveScan online virus scan here

http://www.pandasoftware.com/products/activescan.htm


When the scan is finished, anything that it cannot clean have it delete it. Make a note of the file location of anything that cannot be deleted so you can delete it yourself.
- Save the results from the scan!


post another hijack this log, the ewido and active scan logs and
the contents of smitfiles.txt from the smitRem folder
 

Mr. Blonde

Thread Starter
Joined
Jul 11, 2005
Messages
67
I have used ewido in the past and it has always worked and it did here too. Thanks once again:)
 

Mr. Blonde

Thread Starter
Joined
Jul 11, 2005
Messages
67
---------------------------------------------------------
ewido anti-malware - Scan report
---------------------------------------------------------

+ Created on: 11:44:44 AM, 1/12/2006
+ Report-Checksum: 1EA2753C

+ Scan result:

:mozilla.8:C:\Documents and Settings\Kyle\Application Data\Mozilla\Firefox\Profiles\hd088634.default\cookies.txt -> Spyware.Cookie.Doubleclick : Cleaned with backup
:mozilla.18:C:\Documents and Settings\Kyle\Application Data\Mozilla\Firefox\Profiles\hd088634.default\cookies.txt -> Spyware.Cookie.Casalemedia : Cleaned with backup
:mozilla.19:C:\Documents and Settings\Kyle\Application Data\Mozilla\Firefox\Profiles\hd088634.default\cookies.txt -> Spyware.Cookie.Casalemedia : Cleaned with backup
:mozilla.20:C:\Documents and Settings\Kyle\Application Data\Mozilla\Firefox\Profiles\hd088634.default\cookies.txt -> Spyware.Cookie.Casalemedia : Cleaned with backup
:mozilla.32:C:\Documents and Settings\Kyle\Application Data\Mozilla\Firefox\Profiles\hd088634.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.33:C:\Documents and Settings\Kyle\Application Data\Mozilla\Firefox\Profiles\hd088634.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
C:\Program Files\PerfectNav -> Adware.PerfectNav : Cleaned with backup
C:\Program Files\PerfectNav\BHO -> Adware.PerfectNav : Cleaned with backup


::Report End
 
Joined
Feb 15, 2004
Messages
12,302
you should download and run these tools!


go to this site and download these tools and once you get both
adaware Se 1.6 and spybot, update both of them.

Set adaware to do a full system scan and deselect, "search for neglible risk
entries". Click next to start the scan. Delete everything adaware finds.

reboot and now run spybot

Spybot: Search and destroy.

Delete what spybot finds marked in red. After updating spybot hit the
immunize button.

reboot again


With CWshredder close all browsers and programmes and select the FIX button.



Go here and download Microsoft Antispyware Beta. First in the top menu click
File then Check for updates to download the definitons updates.

After updating look in the right side of the main window under "Run Quick
Scan Now" and click Spyware scan options. In that window put a tick by Run a
full system scan and then put a check by all three options below that then
click Run Scan now.

When the scan is finished, let it fix anything that it finds (have it
quarantine the items that have that option rather than delete just in case.
It is a beta program and there may be false positives)

Restart your computer.


All tools can be downloaded at the link below and found on that page!


. Microsoft® Windows AntiSpyware
. Trend micro CWShredder
. AdAware SE personal


http://www.majorgeeks.com/downloads31.html
 
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