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Urgent time sensitive Network problem.

Discussion in 'Networking' started by cjfidler, Dec 20, 2010.

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  1. cjfidler

    cjfidler Thread Starter

    Joined:
    Dec 20, 2010
    Messages:
    5
    I hate to come here just to ask this but I have no where else to go and I'm about to rip my hair out... Ok I got a virus on my computer. the antispy {} virus. After finally removing it I find out I can no longer connect to the internet. It sticks on (identifying:local only) and I am unable to do anything about it. I've tried to set it to a static IP and back to auto. I've tried so many things now and I'm running out of hope.

    I need it fixed cause a close friend of mine is giving me some money for it and I want to get my wife a present for christmas.

    My ipconfig/all .

    Microsoft Windows [Version 6.0.6002]
    Copyright (c) 2006 Microsoft Corporation. All rights reserved.

    C:\Users\Cjfidler>ipconfig/all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : FidlersPC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    System Quarantine State . . . . . : Not Restricted


    Wireless LAN adapter Wireless Network Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Atheros AR5007EG Wireless Network Adapter

    Physical Address. . . . . . . . . : 00-21-63-AD-D0-AB
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Autoconfiguration IPv4 Address. . : 169.254.142.166(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.0.0
    Default Gateway . . . . . . . . . :
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek RTL8102E/8103E Family PCI-E FE NI
    C
    Physical Address. . . . . . . . . : 00-1E-33-86-65-21
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 6:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{0913D5A8-EAAD-4D04-821E-DF2C6404A
    AB0}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 7:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 11:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{26EF3B2C-22C9-4694-9D8C-71B6F673A
    39A}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 12:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 02-00-54-55-4E-01
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 13:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : 6TO4 Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 15:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : 6TO4 Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    C:\Users\Cjfidler>
     
  2. pedroguy

    pedroguy

    Joined:
    Jan 28, 2001
    Messages:
    6,523
    Hi:Let's do a couple of things
    First:
    Stack repair for XP and Vista.
    Courtesy of Johnwill of the Networking forum.

    TCP/IP stack repair options for use with Windows Vista.

    Start, All Programs\Accessories and right click on Command Prompt, select "Run as Administrator" to open a command prompt.

    In the command prompt window that opens, type type the following commands:

    Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

    Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log

    Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log

    Reboot the machine.


    Look at network adapter status in device manager:
    Let’s take a look at the status of the network adapters

    Device manager:

    Hold the Windows key and press R, then type devmgmt.msc

    Please respond to all the following steps.
    1. Under Network adapters, please tell me all the devices listed.
    2. Are there any devices under Network adapters that have a red x displayed?
    3. Also, are there any devices anywhere in the Device Manager display with yellow ? or ! displayed?
    4. should be enabled and working properly.
    5. If error code,what is it ?

    It would be best if you could post a screen shot of Device Manager with the Network adapters and Other devices sections expanded.

    To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file. To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here.

    Let's make sure that all is well with the network setup:
    From a Johnwill postConfigure DHCP for Windows Vista.
    1. Click on the Start menu, and select Control Panel.
    2. Click on Network and Internet. (Skip this step if you do not see this Control Panel item.)
    3. Click on Network and Sharing Center.
    4. Click on Manage network connections.
    5. Right click on Local Area Connection and choose Properties. If Windows say it needs your permission to continue, click Continue.
    6. Select Internet Protocol Version 4(TCP/IPv4) and click Properties.
    7. Select Obtain an IP address automatically.
    8. Select Obtain DNS server address automatically.
    9. Click OK to close the TCP/IP Properties window.
    10. Click OK to close the Local Area Connection Properties window.
    11. Click Close to close the Network Connections window.
    12. Click Close to close the Control Panel window.
    13. Restart your computer.

    Then let's make sure that all necessary tasks are running:



    Check your Services are Started on all PCs:
    • COM+ Event System (for WZC issues)
    • Computer Browser
    • DHCP Client
    • DNS Client
    • Network Connections
    • Network Location Awareness
    • Remote Procedure Call (RPC)
    • Server
    • TCP/IP Netbios helper
    • Wireless Zero Configuration (XP wireless configurations)
    • WLAN AutoConfig (Vista wireless configurations)
    • Workstation

    Note: You can check the services in Control Panel, Administrative Tools, Services.

    All of these services should be started, and their startup type should be automatic
    If a service is not running, open it's properties and check the dependencies. Check each of the dependencies and see which one is preventing the service from running. Checking the event log is also a good idea here, there may be clues to what is failing.
    __________________
     
  3. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    79,577
    First Name:
    Terry
    I'd install the latest wireless driver from your PC manufacturer's web site; do this even if you already have the latest driver because the installed version may be corrupted.

    Uninstall and non-Windows firewall or security suite and run the Removal Tool if one is supplied.

    Then run the stack repairs pedroguy posted.

    These three steps should get rid of much of the corruption probably left behind by the malware.
     
  4. cjfidler

    cjfidler Thread Starter

    Joined:
    Dec 20, 2010
    Messages:
    5
    I did everything you guys said and turns out my DHCP and WinHTTP web proxy auto-discovery service won't start Error 1079 for DHCP and Error 1068 for WinHTTP. So what now? I am sure that's it.
     
  5. pedroguy

    pedroguy

    Joined:
    Jan 28, 2001
    Messages:
    6,523
  6. cjfidler

    cjfidler Thread Starter

    Joined:
    Dec 20, 2010
    Messages:
    5
    No its just 1068 and 1079 but I tried the thing in the link you gave me before didn't fix it so I don't know.
     
  7. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
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    First Name:
    Terry
    Check what the DHCP Client service depends on, and then see which of those won't start. Keep tracing back until you find the root cause.
     
  8. cjfidler

    cjfidler Thread Starter

    Joined:
    Dec 20, 2010
    Messages:
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    It depends on the WinHTTP web proxy auto-discovery service and that doesn't depend on anything but I get a error 1068 when I try to start WinHTTP so what now?
     
  9. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
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    First Name:
    Terry
    I think you're going in the wrong direction. :) The WinHTTP web proxy depends on the DHCP client (which depends on 3 things in Windows 7).
     
  10. cjfidler

    cjfidler Thread Starter

    Joined:
    Dec 20, 2010
    Messages:
    5
    Haha ya my bad so I did a bit more looking and the only thing I see it could be is the Ancilliary Function Driver for Winsock and I cannot find that in Services so how do I find it and fix it? Thank you so much for your help so far awesome forum, with awesome people.
     
  11. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    79,577
    First Name:
    Terry
    I don't know. Try sfc /scannow and then those repairs again. Posting here again for convenience.

    (From a JohnWill post)

    TCP/IP stack repair options for use with Vista or 7.

    Start, Programs\Accessories and right click on Command Prompt, select "Run as Administrator" to open a command prompt.

    Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

    Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log

    Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log

    Reboot the machine.
     
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