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URGENT_problems trying to recover my admin password for my MacBook Pro

Discussion in 'Apple Mac' started by concentratzen, Jan 30, 2015.

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  1. concentratzen

    concentratzen Thread Starter

    Joined:
    Apr 23, 2007
    Messages:
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    Hi,

    i lost my password for the administration user account of my macintosh HD partition and i was trying to recover it trough some steps i found on a tutorial on the web http://www.wikihow.com/Reset-a-Lost-Admin-Password-on-Mac-OS-X the problem is that when i got into the part that its supposed to show up a :/roots # it doesn't show up that but instead bash-3.2#.

    From here whenever i try to follow the tutorial instructions i just can't.

    Is there any advice concerning to this?

    thanks so much in advance,

    .bd
     
  2. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

    Joined:
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    Whilst I appreciate that the situation regarding the password reset on Mac systems is slightly different from Windows - insofar as there is a procedure promulgated by Apple on their official site, I consider that your situation IMHO falls within the ambit of a rule of this site

    I have referred your topic for decision by a site Administrator or Moderator
     
  3. concentratzen

    concentratzen Thread Starter

    Joined:
    Apr 23, 2007
    Messages:
    81
    Hi Macboatmaster,

    thanks for the reaction. I indeed thought about that before posted the thread and i do understand that you have no ways of knowing which intentions i have with asking help on this process. But as i was desperate and i really forgot my password and didn't sync it with the icloud password i am now on that situation and since i need to uninstall and install some software for the work i am doing( currently doing a urban art/architecture project) and i am sort in a rush against deadlines i hoped someone on this forum that i used before and i completely trust could somehow help me.

    I am sorry if it goes against the rules of the forum and i totally understand if this is not possible.

    Again thanks for your reply,

    .bd
     
  4. Triple6

    Triple6 Moderator

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    Rob
  5. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

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    concentratzen


    As you can see the decision has been made that we may assist - the posted link in post 4 is to what I referred to in my reply

    Good luck with it I hope you manage to complete the project within the deadline.
     
  6. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

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    Does this help


    1.Reboot into the Recovery Drive by choosing the ‘Apple‘ menu > Restart, hold down the ‘command’ + ‘r’ keys on the keyboard during the start up process when you see the start up screen you can let go. When the machine boots eventually you will see the OS X Utilities screen.


    2.Go to the Utilites - tab menu and select Terminal

    3. at the terminal prompt type resetpassword (no space)
    press enter


    4.This launches the Reset Password screen, select the Volume Hard Drive in the top part of the window pane, then for the user that you need to reset select the user account in the lower part then add and confirm the new password and click save, you get a confirmation screen


    5. Go back to Apple Menu click restart and all being well you can then log in




    Please note - I have no real knowledge of Mac systems and I think how it works or if it works depends very much on the version of the OSX.
     
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