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Urgently need help

Discussion in 'Windows XP' started by stephen07, Jul 12, 2007.

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  1. stephen07

    stephen07 Thread Starter

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    My pc will switch on but when the loading screen is about to come on it wont load. The computer has lots of errors etc on it. Could you tell me how I can just reboot my forum so I have to start the pc all over again?
     
  2. ozrom1e

    ozrom1e

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    Welcome to TSG.....

    With all of the system specs and info we have to have first it is kind of difficult to just give you a diagnosis right off the bat and might be really disastrous also. I am going to ask for several things like some system specs and what version of windows xp you have along with make and model of the computer and do you have the recovery software for this computer?
     
  3. stephen07

    stephen07 Thread Starter

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    Im sorry but I havent really got a clue about computers but im running on windows xp media centre edition (MT1800) and it is made by phillips freevents and im not sure about the recovery software:confused:
     
  4. ozrom1e

    ozrom1e

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    Well, you are going to have to find out if you have the recovery software, basically you are the only one that can do this if you do not then you will have to call Phillips and order a set of them.

    Below is the link to the computer specs for your computer.

    http://computing.kelkoo.co.uk/b/a/ps_17672078/111801.html

    The reason you need the system recovery disks is you might have to either do a repair-install or a full clean install of the Windows media center 2005 and with out the recovery software it is going to be really difficult. If you still have the manual there might be something in the manual that will tell you how to make them right from your computer.

    I am not trying to make this difficult for you but with out the right stuff we are not going to fix the computer.

    Also please follow the next post.
     
  5. ozrom1e

    ozrom1e

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    To download HJTsetup.exe fromTrendSecure To Download HijackThis go to the following at the File Repository
    Click on the link below to Download HijackThis Self Installer:

    http://www.trendsecure.com/portal/en-US/threat_analytics/HJTInstall.exe

    Save the file to your desktop.
    Double click on the HJTsetup.exe icon on your desktop.
    By default it will install to C:\Program Files\HijackThis.
    Continue to click Next in the setup dialog boxes until you get to the Select Additional Tasks dialog.
    Put a check by Create a desktop icon then click Next again.
    Continue to follow the rest of the prompts from there.
    At the final dialog box click Finish and it will launch Hijack This.
    Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
    Click Save to save the log file and then the log will open in notepad.
    At the top of the Notepad HJT log screen, hit Edit then Select All then click Edit and then click Copy doing that copies the text to the clipboard, you won't see it yet....
    Come back here to this thread and Paste the log in your next reply.
    DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.
    A security expert with a gold shield to the right of their name should take a look at your log - please be patient.
     
  6. stephen07

    stephen07 Thread Starter

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    Im actually on my mates laptop now, even if i was on my pc I cant get onto it.
     
  7. ozrom1e

    ozrom1e

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    Opps sorry about the HijackThis but getting the errors from your computer and other is very important when you have then please post
     
  8. stephen07

    stephen07 Thread Starter

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    Isnt there away I can like re-install my computer without using a disk?
     
  9. adreval

    adreval

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    can you remove your RAM? if so remove it and turn on, it should bleep at you intensly, after 4 seconds turn off re-install ram, then re-boot. sometimes when this occurs it can be a memory issue, i have used this method to good effect many times.
     
  10. ozrom1e

    ozrom1e

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    If you want to re-install windows from your computer with out a disk yes it is possible but not knowing if there is a recovery partition on this computer or not. I took a look at that page I found and it does not tell that bit of information. This could be found in the owners manual and also if there is a way to make a recovery disk set for this computer from the recovery partition if there is one.

    The suggestion about the RAM is a good one but make sure the computer is turned-off when pulling it and also that you do not touch the gold traces on the RAM chips with your fingers.
     
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