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Urgently need to UNINSTALL but cannot access CONTROL PANEL...

Discussion in 'Earlier Versions of Windows' started by principessa, Apr 9, 2004.

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  1. principessa

    principessa Thread Starter

    Feb 18, 2003
    hi everyone... my father is having major computer troubles (windows ME) and i guess he needs to uninstall the offending programs, but when he goes to start>settings>control panel he receives error message "29" (unspecified error; OK)... i tried restarting (in case this error was caused by insufficient memory) and also shut down all unnecessary programs before retrying, still the same thing happens. might i be able to access the control panel in SAFEMODE? if so, how? or would i have to do it in DOS? i have no clue how to do that - i really want to help him... thanks for reading!
  2. cybertech

    cybertech Retired Moderator

    Apr 16, 2002
    Download Hijackthis.
    Create a folder on your hard drive and save it there.
    Unzip the file and extract it to the folder you have created.
    Scan your machine, then click on Save Log.

    Post a copy back here and someone will be happy to review it.

    Don't make any changes until instructed to do so.
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