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USB 2.0 Problem

Discussion in 'Hardware' started by Nascarfan, Feb 2, 2003.

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  1. Nascarfan

    Nascarfan Thread Starter

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    I have recently purchased and installed the Adaptec DuoConnect PCI USB 2.0 / Firewire card. Installation seemed to go fine. I have an HP Photosmart 7550 connected to it, to a Dell Dimension 8200. I'm getting a message in the USBControl GUI, that states my "system is not performance optimized", and that my printer "is not working at optimum speed". I assume that means something in regards to USB 2.0. I'm running XP with SP1, so I should have USB 2.0 support. Has anyone else experienced this?? Any suggestions for a fix. Dell does not specifically address USB 2.0 on their web-site. Help!! Thanks!!!!
     
  2. JohnWill

    JohnWill Retired Moderator

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    Look in Device Manager and tell us what is displayed under the USB controller section. We're specifically looking for something that mentions USB 2.0. Here's what I have:
     

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  3. hw45

    hw45

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    You can take a look here .
     
  4. JohnWill

    JohnWill Retired Moderator

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    The only problem with the USB debugging link is it only addresses USB 1.1 hardware built into the system, he's adding a USB 2.0 card.
     
  5. hw45

    hw45

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  6. Nascarfan

    Nascarfan Thread Starter

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    I have just finished reformatting and reinstalling XP. I have installed the drivers for the Adaptec DuoConnect AUA-3020 Adapter as well as the drivers for the HP Photosmart 7550 printer. Still no USB 2.0 Root Hub. Belarc Advisor lists:

    Bus Adapters
    Adaptec AUA-3020 PCI to USB Enhanced Host Controller
    Intel(r) 82801BA/BAM USB Universal Host Controller - 2442
    Intel(r) 82801BA/BAM USB Universal Host Controller - 2444
    NEC PCI to USB Open Host Controller
    NEC PCI to USB Open Host Controller
    USB Root Hub
    USB Root Hub
    USB Root Hub
    USB Root Hub

    Help!!
     
  7. JohnWill

    JohnWill Retired Moderator

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    I believe the "Enhanced" in the title is telling you it's a USB 2.0 hub. It's interesting that my NEC USB says.

    NEC PCI to USB Enhanced Host Controller

    I think it's time to call Adaptec and ask them what's going on. :)
     
  8. Westwood

    Westwood

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    if the USB 2 drivers aint working dl service packs from windows site
     
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