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USB 3.0 Driver Problems

Discussion in 'Windows 10' started by Stefan991, Feb 16, 2020.

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  1. Stefan991

    Stefan991 Thread Starter

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    I have problem with usb 3.0. I install driver and all work great but when I shut down my pc everytime usb 3.0 driver disappear from device menager and I must again install it. I updated bios, install newest driver but nothing help. My pc spec:
    Motherboard gigabyte 970a-ds3p rev 2.0
    RAM 8Gb
    Processor AMD FX 8300
    Graphics R7 360
     
  2. flavallee

    flavallee Trusted Advisor

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    Gigabyte GA-970A-DS3P (rev. 2.x) (support site)

    Click Support - Downloads, then select All for the operating system(OS).

    That will allow the list of motherboard drivers to appear for all supported operating systems.

    VIA USB 3.0 driver V4.90A(dated March 2015) is available for Windows 10.

    However, there is no AMD chipset driver available for Windows 10.

    I'm not a hardware expert, nor do I use AMD chipset-based hardware, so someone else here who does will need to help you.

    Which Version and OS Build of Windows 10 do you have installed?

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  3. Stefan991

    Stefan991 Thread Starter

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    Yeah I install that all but again same story.
    I have windows 10 pro and OS Build is 18363.657
    Is that problem why usb 3.0 doesn't work (no AMD chipset driver) ?
     
    Last edited: Feb 16, 2020
  4. flavallee

    flavallee Trusted Advisor

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    You have Windows 10 completely up-to-date with Version 1909 OS Build 18363.657. (y)

    You'll need to wait for someone else here who's familiar with AMD hardware to help you.
    Be patient until someone replies.

    ---------------------------------------------------------------
     
  5. Stefan991

    Stefan991 Thread Starter

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    Okay, thank you anyway :D
     
  6. flavallee

    flavallee Trusted Advisor

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    You're welcome, and good luck. (y)

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  7. Blu_86

    Blu_86

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    Legacy AMD 970 chipset drivers are grandfathered in the later Win 10 builds thus you don't see any AMD 970 chipset drivers past 2016 or so. In your BIOS try setting SATA mode to IDE instead of SATA/ACHI (confusing i know but try it). See how your VIA USB 3 acts past that point.
     
  8. flavallee

    flavallee Trusted Advisor

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    If you change the SATA mode in the BIOS, the Windows operating system probably will not boot and load.
    Someone can correct me if I'm wrong.

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    lynx1021 likes this.
  9. Stefan991

    Stefan991 Thread Starter

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    I will try thanks.
     
  10. Stefan991

    Stefan991 Thread Starter

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    you're right
     
  11. flavallee

    flavallee Trusted Advisor

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    I found that out the hard way a few years ago in one of my Windows 7 computers.
    Fortunately, I had the knowledge and ability to start from scratch and have that computer running and up-to-date in a few hours.

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  12. managed

    managed Trusted Advisor Spam Fighter

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    There is a Bios update for your motherboard that mentions USB 3.0 so if you have the original Bios 'FA' I would update it to the newest version 'FC' :-
    https://www.gigabyte.com/us/Motherboard/GA-970A-DS3P-rev-2x/support#support-dl-bios

    Make sure you know exactly how to do it before you begin, I would do it with Q-Flash :-
    https://www.gigabyte.com/webpage/20/images/utiltiy_qflash_uefi.pdf

    If that doesn't fix it you can download the AMD 970 chipset drivers here :-
    https://www.amd.com/en/support/chipsets/amd-9-series-chipsets/970
     
  13. DRPC

    DRPC

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    You can fix that by booting to safe mode after making this change. Then restarting normally.

    Ideally, you would set up a safe mode boot using MSConfig, then make the SATA mode change in BIOS, boot to safe mode, undo that setting in MSConfig, and restart. But there are many other ways to get to safe mode.

    https://www.askvg.com/how-to-change...o-ahci-raid-in-bios-after-installing-windows/
     
  14. lynx1021

    lynx1021

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    I changed my PC's to ACHI a while back and had to change a registry setting then go in bios and change to ACHI and when windows 7 came up it loaded the ACHI drivers.
     
  15. managed

    managed Trusted Advisor Spam Fighter

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    You won't be able to boot into safe mode if you change the IDE/SATA setting in the Bios first.
     
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