1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

usb cannot be recognised

Discussion in 'Hardware' started by kris2478, Aug 24, 2019.

Thread Status:
Not open for further replies.
  1. kris2478

    kris2478 Thread Starter

    Joined:
    Aug 24, 2019
    Messages:
    1
    so 2 of my usb slots have stoped working and keeps coming up with the error message when ever i put anything into the slots ,i have trired a few things i have found online but nothing has seemed to worked yet so now i am lost of what do , i dont want to loose the use of the 2 slots so any help is much appreciated thanks I have a medion erazer windows 10 laptop
     
  2. crjdriver

    crjdriver Moderator

    Joined:
    Jan 2, 2001
    Messages:
    39,302
    The specs I found show two usb 3.1 ports and a single usb 2 port.
    As a test, attempt to boot the system with a bootable usb ie linux live usb, windows install usb, or anyother bootable usb. If you can boot with the usb, the ports are working and it is a windows/driver/software problem. If you cannot boot with a bootable usb, then the port or ports have failed. If it is the later, most likely a fuse has blown and that is why the port does not work.
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1231998

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice