USB device drivers cause erratic sound

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azron

Thread Starter
Joined
Jul 2, 2005
Messages
1
About two weeks ago I installed a D-Link DWL_G122 AirPlus G 802.11g/2.4GHz wireless USB adapter. As soon as the drivers were installed the speed of the sound system and some of the graphics became very erratic.

Almost two years ago the exact same thing happened with a Lexmark all-in-one printer. I wrestled with it for a while until, as a short term solution I had to uninstall the drivers and only install them when I needed to print something. In the long run I eventually got rid of the Lexmark and replaced it with an HP printer. Problem solved.

In that case and also in my current situation it doesn't seem to make any difference if the hardware itself is installed. It seems to be the drivers themselves that cause the problem.

I've runseveral different system scans, both internal and online, and the results are always the same. When the drivers are installed they show that I have a failing sound card. When the drivers are not installed the show that the sound card is perfect. None of the scans has indicated any kind of hardware conflict.

I've been in touch with tech support from HP, Microsoft, D-Link and Via. They offered a few innefective solutions and then started shifting the blame around.

I've cleaned out the Start List, shut down a loy of unnecessary services, cleaned out and de-fragged the registry and shut down all unused ports except for USB.

My general system performance improved but it didn't fix the problem.

I've uninstalled and reinstalled the USB ports and sound card but that didn.t help either.

I can't think of anything else to try. The problem seems to be a driver conflict rather than a hardware conflict but I might be wrong about that.

My system info and some of the results of a recent scan are below. If any additional info might help feel free to ask for it.

Any input about the nature of the problem and possible solutions will be greatly appreciated.

Thanks
azron


System InfoSystem Summary

OS Name Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 1 Build 2600
OS Manufacturer Microsoft Corporation
System Name AZRON
System Manufacturer HP Pavilion 04
System Model P7482A-ABA 521C
System Type X86-based PC
Processor x86 Family 6 Model 6 Stepping 2 AuthenticAMD ~1466 Mhz
BIOS Version/Date Award Software, Inc. 3.00, 2/8/2002
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\System32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.1106 (xpsp1.020828-1920)"
User Name AZRON\Owner
Time Zone Eastern Daylight Time
Total Physical Memory 384.00 MB
Available Physical Memory 112.40 MB
Total Virtual Memory 3.14 GB
Available Virtual Memory 2.62 GB
Page File Space 2.78 GB
Page File C:\pagefile.sys


Hardware Resources

Conflicts/Sharing

I/O Port 0x00000000-0x00000CF7 PCI bus
I/O Port 0x00000000-0x00000CF7 Direct memory access controller

I/O Port 0x000003C0-0x000003DF VIA Tech CPU to AGP Controller
I/O Port 0x000003C0-0x000003DF VIA Tech VT8361/VT8601 Graphics Controller

IRQ 21 VIA Rev 5 or later USB Universal Host Controller
IRQ 21 VIA Rev 5 or later USB Universal Host Controller

Memory Address 0xF6000000-0xF7EFFFFF VIA Tech CPU to AGP Controller
Memory Address 0xF6000000-0xF7EFFFFF VIA Tech VT8361/VT8601 Graphics Controller

Memory Address 0xA0000-0xBFFFF PCI bus
Memory Address 0xA0000-0xBFFFF VIA Tech CPU to AGP Controller
Memory Address 0xA0000-0xBFFFF VIA Tech VT8361/VT8601 Graphics Controller

I/O Port 0x000003B0-0x000003BB VIA Tech CPU to AGP Controller
I/O Port 0x000003B0-0x000003BB VIA Tech VT8361/VT8601 Graphics Controller

DMA

Channel 2 Standard floppy disk controller OK
Channel 4 Direct memory access controller OK

I/O

0x00000000-0x00000CF7 PCI bus OK
0x00000000-0x00000CF7 Direct memory access controller OK
0x00000010-0x0000001F Motherboard resources OK
0x00000020-0x00000021 Programmable interrupt controller OK
0x00000022-0x0000002D Motherboard resources OK
0x00000030-0x0000003F Motherboard resources OK
0x00000040-0x00000043 System timer OK
0x00000044-0x0000005F Motherboard resources OK
0x00000060-0x00000060 HP PS2 Keyboard (2K - 3) OK
0x00000061-0x00000061 System speaker OK
0x00000062-0x00000063 Motherboard resources OK
0x00000064-0x00000064 HP PS2 Keyboard (2K - 3) OK
0x00000065-0x0000006F Motherboard resources OK
0x00000070-0x00000073 System CMOS/real time clock OK
0x00000074-0x0000007F Motherboard resources OK
0x00000080-0x00000090 Direct memory access controller OK
0x00000091-0x00000093 Motherboard resources OK
0x00000094-0x0000009F Direct memory access controller OK
0x000000A0-0x000000A1 Programmable interrupt controller OK
0x000000A2-0x000000BF Motherboard resources OK
0x000000C0-0x000000DF Direct memory access controller OK
0x000000E0-0x000000EF Motherboard resources OK
0x000000F0-0x000000FF Numeric data processor OK
0x00000170-0x00000177 Secondary IDE Channel OK
0x000001F0-0x000001F7 Primary IDE Channel OK
0x00000200-0x00000207 Standard Game Port OK
0x00000274-0x00000277 ISAPNP Read Data Port OK
0x00000279-0x00000279 ISAPNP Read Data Port OK
0x00000376-0x00000376 Secondary IDE Channel OK
0x000003B0-0x000003BB VIA Tech CPU to AGP Controller OK
0x000003B0-0x000003BB VIA Tech VT8361/VT8601 Graphics Controller OK
0x000003C0-0x000003DF VIA Tech CPU to AGP Controller OK
0x000003C0-0x000003DF VIA Tech VT8361/VT8601 Graphics Controller OK
0x000003F0-0x000003F1 Motherboard resources OK
0x000003F2-0x000003F5 Standard floppy disk controller OK
0x000003F6-0x000003F6 Primary IDE Channel OK
0x000003F7-0x000003F7 Standard floppy disk controller OK
0x000004D0-0x000004D1 Motherboard resources OK
0x00000A79-0x00000A79 ISAPNP Read Data Port OK
0x00000D00-0x0000FFFF PCI bus OK
0x0000B000-0x0000B003 VIA AC'97 Audio Controller (WDM) OK
0x0000B400-0x0000B403 VIA AC'97 Audio Controller (WDM) OK
0x0000B800-0x0000B8FF VIA AC'97 Audio Controller (WDM) OK
0x0000D000-0x0000D01F VIA Rev 5 or later USB Universal Host Controller OK
0x0000D400-0x0000D41F VIA Rev 5 or later USB Universal Host Controller OK
0x0000D800-0x0000D80F VIA Bus Master IDE Controller OK
0x0000E200-0x0000E27F Motherboard resources OK
0x0000E400-0x0000E47F Motherboard resources OK
0x0000E800-0x0000E80F Motherboard resources OK


Memory

0x0000-0x9FFFF System board OK
0xFFFE0000-0xFFFFFFFF System board OK
0xFEE00000-0xFEE00FFF System board OK
0xF6000000-0xF7EFFFFF VIA Tech CPU to AGP Controller OK
0xF6000000-0xF7EFFFFF VIA Tech VT8361/VT8601 Graphics Controller OK
0xF7F00000-0xF7FFFFFF VIA Tech CPU to AGP Controller OK
0xF8000000-0xFBFFFFFF VIA Tech CPU to AGP Controller OK
0xF7000000-0xF77FFFFF VIA Tech VT8361/VT8601 Graphics Controller OK
0xF6800000-0xF681FFFF VIA Tech VT8361/VT8601 Graphics Controller OK
0xA0000-0xBFFFF PCI bus OK
0xA0000-0xBFFFF VIA Tech CPU to AGP Controller OK
0xA0000-0xBFFFF VIA Tech VT8361/VT8601 Graphics Controller OK
0xC8000-0xDFFFF PCI bus OK
0xF0000-0xFFFFF System board OK
0x100000-0x177FFFFF System board OK
0x18000000-0xFFFFFFFF PCI bus OK


-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x1106, 0x3038
| Matching Device ID: usb\root_hub
| Lower Filters: viafilter
| Service: usbhub
| Driver: usbhub.sys, 7/3/2003 17:52:58, 53120 bytes
| Driver: usbd.sys, 8/17/2001 17:03:02, 4736 bytes
|
+-+ USB Human Interface Device
| | Vendor/Product ID: 0x06A3, 0x0510
| | Location: USB Device
| | Matching Device ID: usb\class_03
| | Service: HidUsb
| | OEMData: 00 00 00 10 08 00 00 00
| | Driver: hidusb.sys, 8/17/2001 15:02:20, 9600 bytes
| | Driver: hidparse.sys, 8/17/2001 17:02:08, 23680 bytes
| | Driver: hid.dll, 8/18/2001 08:00:00, 22528 bytes
| | Driver: hidclass.sys, 8/29/2002 04:32:42, 34560 bytes
| |
| +-+ HID-compliant game controller
| | | Vendor/Product ID: 0x06A3, 0x0510
| | | Matching Device ID: hid_device_system_game
| | | OEMData: 00 00 00 10 08 00 00 00

----------------
Gameport Devices
----------------
+ VIA AC'97 Audio Controller (WDM)
| Location: PCI bus 0, device 7, function 5
| Matching Device ID: pci\ven_1106&dev_3058&subsys_806a1043
| Service: VIAudio
| Driver: drmk.sys, 8/29/2002 04:32:34, 57856 bytes
| Driver: portcls.sys, 8/29/2002 05:01:00, 134272 bytes
| Driver: stream.sys, 7/9/2004 04:27:28, 48512 bytes
| Driver: wdmaud.drv, 8/18/2001 08:00:00, 22016 bytes
| Driver: ksuser.dll, 12/12/2002 01:14:32, 4096 bytes
| Driver: viaudio.sys, 8/19/2003 18:27:40, 73984 bytes
|
+-+ Standard Game Port
| | Matching Device ID: *pnpb02f
| | Service: gameenum
| | Driver: gameenum.sys, 8/29/2002 04:32:44, 9856 bytes

------------
PS/2 Devices
------------
+ HP PS2 Keyboard (2K - 3)
| Matching Device ID: acpi\pnp0303
| Upper Filters: PS2
| Service: i8042prt
| Driver: i8042prt.sys, 8/29/2002 05:06:38, 51072 bytes
| Driver: kbdclass.sys, 8/29/2002 04:27:02, 23424 bytes
| Driver: PS2.sys, 6/4/2001 17:00:00, 14112 bytes
| Driver: ps2.bat, 7/4/2001 00:13:56, 81920 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: termdd.sys, 8/29/2002 06:46:42, 38024 bytes
| Driver: kbdclass.sys, 8/29/2002 04:27:02, 23424 bytes
|
+ Fellowes PS2 Easypoint Mouse
| Matching Device ID: *pnp0f13
| Upper Filters: FeMouWDM
| Service: i8042prt
| Driver: i8042prt.sys, 8/29/2002 05:06:38, 51072 bytes
| Driver: mouclass.sys, 8/29/2002 04:27:02, 22016 bytes
| Driver: FeMouWDM.sys, 4/16/2002 20:20:12, 11361 bytes
| Driver: r3proxy.exe, , 0 bytes
| Driver: femouse.dll, 4/16/2002 20:08:08, 77824 bytes
| Driver: FEzPtCPL.dll, 4/16/2002 20:09:44, 1622016 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 8/29/2002 06:46:42, 38024 bytes
| Driver: mouclass.sys, 8/29/2002 04:27:02, 22016 bytes


Conflicts/Sharing

I/O Port 0x00000000-0x00000CF7 PCI bus
I/O Port 0x00000000-0x00000CF7 Direct memory access controller

I/O Port 0x000003C0-0x000003DF VIA Tech CPU to AGP Controller
I/O Port 0x000003C0-0x000003DF VIA Tech VT8361/VT8601 Graphics Controller

IRQ 21 VIA Rev 5 or later USB Universal Host Controller
IRQ 21 VIA Rev 5 or later USB Universal Host Controller

Memory Address 0xF6000000-0xF7EFFFFF VIA Tech CPU to AGP Controller
Memory Address 0xF6000000-0xF7EFFFFF VIA Tech VT8361/VT8601 Graphics Controller

Memory Address 0xA0000-0xBFFFF PCI bus
Memory Address 0xA0000-0xBFFFF VIA Tech CPU to AGP Controller
Memory Address 0xA0000-0xBFFFF VIA Tech VT8361/VT8601 Graphics Controller

I/O Port 0x000003B0-0x000003BB VIA Tech CPU to AGP Controller
I/O Port 0x000003B0-0x000003BB VIA Tech VT8361/VT8601 Graphics Controller

I/O
0x00000000-0x00000CF7 PCI bus OK
0x00000000-0x00000CF7 Direct memory access controller OK
0x00000D00-0x0000FFFF PCI bus OK
0x000003B0-0x000003BB VIA Tech CPU to AGP Controller OK
0x000003B0-0x000003BB VIA Tech VT8361/VT8601 Graphics Controller OK
0x000003C0-0x000003DF VIA Tech CPU to AGP Controller OK
0x000003C0-0x000003DF VIA Tech VT8361/VT8601 Graphics Controller OK
0x00000A79-0x00000A79 ISAPNP Read Data Port OK
0x00000279-0x00000279 ISAPNP Read Data Port OK
0x00000274-0x00000277 ISAPNP Read Data Port OK
0x00000010-0x0000001F Motherboard resources OK
0x00000022-0x0000002D Motherboard resources OK
0x00000030-0x0000003F Motherboard resources OK
0x00000044-0x0000005F Motherboard resources OK
0x00000062-0x00000063 Motherboard resources OK
0x00000065-0x0000006F Motherboard resources OK
0x00000074-0x0000007F Motherboard resources OK
0x00000091-0x00000093 Motherboard resources OK
0x000000A2-0x000000BF Motherboard resources OK
0x000000E0-0x000000EF Motherboard resources OK
0x000003F0-0x000003F1 Motherboard resources OK
0x000004D0-0x000004D1 Motherboard resources OK
0x0000E400-0x0000E47F Motherboard resources OK
0x0000E800-0x0000E80F Motherboard resources OK
0x0000E200-0x0000E27F Motherboard resources OK
0x00000020-0x00000021 Programmable interrupt controller OK
0x000000A0-0x000000A1 Programmable interrupt controller OK
0x00000080-0x00000090 Direct memory access controller OK
0x00000094-0x0000009F Direct memory access controller OK
0x000000C0-0x000000DF Direct memory access controller OK
0x00000040-0x00000043 System timer OK
0x00000070-0x00000073 System CMOS/real time clock OK
0x00000061-0x00000061 System speaker OK
0x000000F0-0x000000FF Numeric data processor OK
0x000003F2-0x000003F5 Standard floppy disk controller OK
0x000003F7-0x000003F7 Standard floppy disk controller OK
0x00000060-0x00000060 HP PS2 Keyboard (2K - 3) OK
0x00000064-0x00000064 HP PS2 Keyboard (2K - 3) OK
0x0000D800-0x0000D80F VIA Bus Master IDE Controller OK
0x000001F0-0x000001F7 Primary IDE Channel OK
0x000003F6-0x000003F6 Primary IDE Channel OK
0x00000170-0x00000177 Secondary IDE Channel OK
0x00000376-0x00000376 Secondary IDE Channel OK
0x0000D400-0x0000D41F VIA Rev 5 or later USB Universal Host Controller OK
0x0000D000-0x0000D01F VIA Rev 5 or later USB Universal Host Controller OK
0x0000B800-0x0000B8FF VIA AC'97 Audio Controller (WDM) OK
0x0000B400-0x0000B403 VIA AC'97 Audio Controller (WDM) OK
0x0000B000-0x0000B003 VIA AC'97 Audio Controller (WDM) OK
0x00000200-0x00000207 Standard Game Port OK


IRQ 9 Microsoft ACPI-Compliant System OK
IRQ 16 VIA Tech VT8361/VT8601 Graphics Controller OK
IRQ 0 System timer OK
IRQ 8 System CMOS/real time clock OK
IRQ 13 Numeric data processor OK
IRQ 6 Standard floppy disk controller OK
IRQ 1 HP PS2 Keyboard (2K - 3) OK
IRQ 12 Fellowes PS2 Easypoint Mouse OK
IRQ 14 Primary IDE Channel OK
IRQ 15 Secondary IDE Channel OK
IRQ 21 VIA Rev 5 or later USB Universal Host Controller OK
IRQ 21 VIA Rev 5 or later USB Universal Host Controller OK
IRQ 22 VIA AC'97 Audio Controller (WDM) OK
 
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