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USB Device Shorts Laptop

Discussion in 'Hardware' started by rcwilkinson, Apr 10, 2010.

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  1. rcwilkinson

    rcwilkinson Thread Starter

    Joined:
    Apr 10, 2010
    Messages:
    1
    Hi Guys

    I bought myself a laptop this week and all was going well until I attempted to plug in an external DVD drive via a usb lead... this shorted my laptop. What's weird is I only have to plug in the cable of the device (i.e. the cable doesnt need to be linked to the dvd drive) for my laptop to short. This isnt sparodic, it happened every time.

    The laptop shorts everytime this particular device is plugged in, regardless of the port (have 3 ports). It doesnt freeze or restart, it just turns off completely.
    However, it only does it for this one device, I have plugged in others (printer, mouse, keyboard) and had no problems. I have a few questions that I'd be very grateful if anyone could answer:

    1. Why would this only happen for the one device?
    2. Is this causing damage to my laptop?
    3. Would this indicate a faulty motherboard?
    4. Why doesnt it crash my PC ( I have tried this device in my PC and it worked fine, no crashes and I can use the device)
    5. The laptop is still under warranty, would you recommened I ring up and get it looked at?

    Many thanks in advance for you advice

    Ross

    FYI - Laptop spec:
    Asus UL30a
    CPU - ULV SU2300
    HDD - 320 GB
    RAM - DDR3 1066 1G + 2G
    OS - WIN 7
     
  2. Mumbodog

    Mumbodog

    Joined:
    Oct 3, 2007
    Messages:
    7,889
    Maybe the cable is bad.

    .
     
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