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USB Extension Cable Freezes Mouse

Discussion in 'Hardware' started by MikeMurray2, Mar 25, 2016.

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  1. MikeMurray2

    MikeMurray2 Thread Starter

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    Mar 25, 2016
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    I have a USB Extension Cable (36") connected to the back of my PC. Today, I want to sync my new Fitbit with my PC. Proceeding, I ejected an 8gig flash stick from the USB cable, and removed it. Then, I connected the Fitbit Charging Cable to the USB Extension Cable and found my cursor has disappeared. I tested other flash sticks and they produce the same sympton: Cursor disappears. However, when I reconnect the just-separated stick the cursor returns to a full-function state. Any trouble-shooting tips? Thank you.
     
  2. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

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    Your post has insufficient detail to assist you
    1. Which Fitbit
    2. Make and full model of computer
    3. Many new computers come with a dedicated usb charging socket the purpose being to charge a device when the computer is powered off providing mains power or if a laptop mains or at least battery at 50% plus approx.
    4. Depending on the age of your computer there may not be sufficient power - current not voltage supplied to the usb ports to charge the Fitbit and power the mouse
    5. Likely cause is however - extension cable - try without using only charging cable direct to usb
     
  3. paulb100

    paulb100

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    just too add... I had an issue using an extension cable with a 4 way USB adapter, when using it; it just kept un-docking the sticks.....as mentioned, do away with the extension cable and see if it persists

    and...just for the hell-of-it...use a USB 3.0 port for charging if possible (blue one / SS etc) as it allows for a higher Amp output (up to 900 mA) than USB 2.0 (500 mA) so will charge faster
     
  4. managed

    managed Trusted Advisor Spam Fighter

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    Allan
    As a test see if it works plugged directly into the same Usb port the extension lead is in.
     
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