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USB Extension Cable Freezes Mouse

Discussion in 'Hardware' started by MikeMurray2, Mar 25, 2016.

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  1. MikeMurray2

    MikeMurray2 Thread Starter

    Mar 25, 2016
    I have a USB Extension Cable (36") connected to the back of my PC. Today, I want to sync my new Fitbit with my PC. Proceeding, I ejected an 8gig flash stick from the USB cable, and removed it. Then, I connected the Fitbit Charging Cable to the USB Extension Cable and found my cursor has disappeared. I tested other flash sticks and they produce the same sympton: Cursor disappears. However, when I reconnect the just-separated stick the cursor returns to a full-function state. Any trouble-shooting tips? Thank you.
  2. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

    Jan 14, 2010
    Your post has insufficient detail to assist you
    1. Which Fitbit
    2. Make and full model of computer
    3. Many new computers come with a dedicated usb charging socket the purpose being to charge a device when the computer is powered off providing mains power or if a laptop mains or at least battery at 50% plus approx.
    4. Depending on the age of your computer there may not be sufficient power - current not voltage supplied to the usb ports to charge the Fitbit and power the mouse
    5. Likely cause is however - extension cable - try without using only charging cable direct to usb
  3. paulb100


    Mar 17, 2005
    just too add... I had an issue using an extension cable with a 4 way USB adapter, when using it; it just kept un-docking the sticks.....as mentioned, do away with the extension cable and see if it persists

    and...just for the hell-of-it...use a USB 3.0 port for charging if possible (blue one / SS etc) as it allows for a higher Amp output (up to 900 mA) than USB 2.0 (500 mA) so will charge faster
  4. managed

    managed Trusted Advisor Spam Fighter

    May 24, 2003
    First Name:
    As a test see if it works plugged directly into the same Usb port the extension lead is in.
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