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USB headset cutting out at random times

Discussion in 'Hardware' started by Sigfig, May 6, 2010.

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  1. Sigfig

    Sigfig Thread Starter

    Joined:
    May 6, 2010
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    The headset in question is a Creative HS-1200 wireless headset.

    For the past few days my wireless headset audio has been cutting out at completely random times. It is plugged in to a USB port on the side of my laptop and the light indicator on the wireless dongle thing stays on but all audio cuts out. I don't think it's the internal soundcard because unplugging the USB headset switches audio directly over to internal speakers and has no problem. Plugging the headset back in causes it to work again, but it will inevitable cut off later. I have seen no correlation between processor/ram usage and the audio cutting out, as it has happened while just pushing the little audio volume icon in the taskbar to test, with nothing else open. It might be just creative's drivers but updating them doesn't change anything.

    The laptop in question is an alienware M15X with the following specs:
    CPU: Intel COre 2 Duo @ 2.4 GHz
    GPU: Nvidia 8800M GTX 512MB VRAM
    RAM: 2GB DDR2
    Soundcard: some Realtek integrated chip, have been unable to locate specific model
    OS: WinXP 32-bit SP3

    The headset in question is a Creative HS-1200 wireless headset.

    Can anyone help me figure out what is the problem?
     
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