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USB malfunction preventing system shutdown and My Computer page fails to load

Discussion in 'Windows XP' started by whenigivein, Feb 14, 2013.

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  1. whenigivein

    whenigivein Thread Starter

    Jun 30, 2011
    I own a Lenovo G530 which is running Window XP Service Pack 3. I have run into some problem which concerns the USB ports. Yesterday, I inserted a USB flash drive (pen drive) into one of the port. Since then, the My Computer page fails to load. A flash light icon appears and keeps searching for drivers and folders forever. The drivers themselves are accessible through the command prompt or through the Run interface.

    After this problem occurred, I tried to shut-down the system but it hung on Saving Your Settings. I did force shutdown through the power button. After re-starting the system, the problem persists. My Computer view is stuck in the scan phase. Also, I am unable to use my USB internet data card.

    How can make my computer functional again? Please advice.
  2. kanaitpro

    kanaitpro Account Closed

    Feb 13, 2013
    first thing i would try is open a command prompt and type in sfc /scannow . this would allow windows to repair some minor problems. if that doesn't work, i would be suspicious of some type of infection.
  3. Phantom010

    Phantom010 Trusted Advisor

    Mar 9, 2009
    What was on that USB flash drive? It might have been infected, as suggested by kanaitpro.
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