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usb microsoft optical mouse stopped working

Discussion in 'Hardware' started by secret1823, Dec 8, 2009.

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  1. secret1823

    secret1823 Thread Starter

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    my usb optical mouse was working just fine but when i switched on my laptop this morning it wasn't working anymore. the red laser is lit at the bottom of the mouse but the cursor doesn't move.

    i checked the device manager and saw 2 alerts under the Human Interface Devices tab. One for HP Quick Launch Buttons and the other is for USB Human Interface Device. I presume the latter is my mouse. When i check on properties for both the alerts it says "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"

    All the driver files do seem to be in place or so I think since I haven't done any changes lately. I have already tried uninstalling both error causing devices under the Human Interface Devices tab. But when I reboot, both the devices automatically re-appear and with the yellow exclamation mark error still there. Any ideas on how to resolve this??

    I'm on a HP 500 notebook running on XP Home Edition Version 2002 Service Pack 3.
     
  2. secret1823

    secret1823 Thread Starter

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    the mouse itself works just fine when used on my bf's laptop. it's just plug and play.
     
  3. secret1823

    secret1823 Thread Starter

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    i read on some forums that it's probably a registry error. i suspect it is too. could anyone help me with this? im not too confident going into my registry editor.
     
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