USB Mouse is not working, yet keyboard is working

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Rancifer

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May 23, 2009
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I just recently reinstalled Windows XP on my computer, my USB keyboard is working fine, but my mouse is not working, I tried it in all the USB ports for it and I am getting no response, I am getting a curser on screen but no movement nor am I able to click.
 
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Nov 2, 2004
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Is this a custom made pc or OEM like Dell or HP ? Did you restart the pc after switching usb ports ?
 
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Unplug the mouse from the USB port, turn the computer off for 1 minute, turn the computer on and let it reboot completely, plug the mouse into a USB port. The computer is not recognizing the mouse, if this procedure does not work, unplug the mouse, switch the computer off for 1 minute, turn the computer on and when you see the first sign of life on the screen plug the mouse into a port. Let me know if this works?
 

Rancifer

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May 23, 2009
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Ah it is an OEM by Dell by the way, and I'll try the 1 minute restart, i'll let you know how it goes.
 

Byteman

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In your BIOS Setup you might have to enable the setting for USB Mouse- I see some systems have separate USB Keyboard, USB Mouse, and Legacy USB items in the BIOS, not all do, but you need to check.

If USB items are all enabled, then something else is wrong. Sometimes, clearing the CMOS or BIOS settings or setting to Default can fix these errors..... but, you have to know how to re-set the needed settings afterward.

What I advise if you change anything in the BIOS, make darn sure you write down each one Before vs. After for any entries that are changed. If you set the defaults, at the very least you will have to change the time and date to the present


Another trick is to remove the Mouse from the Device Manager and let it reinstall....
 

Rancifer

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May 23, 2009
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tried the rebooting method, didn't get much results from it, I might have to double check the bios to see if it is enabled.
 
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Plug something else like a scanner or camera into a USB port and see if it is recognized.
 
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There is a possibility you mouse has gone bad, I recommend you get a wireless mouse so as to not be bothered with a wire to drag around.
 

Rancifer

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May 23, 2009
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The mouse works, I can use it on another computer with linux installed perfectly fine.
 
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Jul 19, 2007
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You did not mention that or I did not see it. The mouse was working perfectly on this computer before you did the reinstall, yes? Did you wipe the hard-drive completely clean or do a repair?
 
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Go to start, my computer, view system information, then open device mananger and see if there is a mouse showing up.
 

Rancifer

Thread Starter
Joined
May 23, 2009
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56
back, yes the mouse is showing up in the device manager and still nothing, I even tried different mouses, and non of them work either.
 
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