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USB not recognizing

Discussion in 'Hardware' started by bankai, Feb 7, 2006.

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  1. bankai

    bankai Thread Starter

    Joined:
    Nov 11, 2005
    Messages:
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    I just bought a seagate 300 GB external HD and it was working well for the past two weeks until now. My computer does not recognize it at all. Under the safely remove hardware, I don't see it show up at all. I tried my other external HD and it work out fine. I am using window xp and service pack 2. I'm not sure wat the problem also. I tried rebooting and also my comp does not recognize it. I also tried on my friend's comp and it didn't work also.
     
  2. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    Well, since it doesn't work on multiple computers, it's clear the failure is probably something about the drive.

    Does the drive spin up when you turn it on? When you connect the USB, do you see anything in Device Manager under USB Controllers for the drive? How about any error messages? Have you tried a new USB cable?

    If all else fails, send it back for warranty replacement.
     
  3. bankai

    bankai Thread Starter

    Joined:
    Nov 11, 2005
    Messages:
    4
    The drive is spinning, but whenever i tried to go the device manager, and click on the drive it just would not open, and my comp would just crash. I haven't tried on different USB cables yet.
     
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