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usb not working no mouse or keyboarrd can not get into

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#1 ·
hp elite e9180f windows 7 home
 
#2 ·
You appear to have a HP Pavilion Elite e9180f Desktop PC
That model desktop was introduced in May 2009 and sold in the United States and Canada and came with Windows Vista Home Premium Service Pack 1 64-bit.

You said yours is running Windows 7 Home Premium.
Does it have Service Pack 1 installed, and is it the 32-bit or 64-bit version?

What did you do to yours before the mouse and keyboard issue started?

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#6 ·
If the computer stopped working completely, rather than just the USB ports, there might be hardware damage.

Describe what happens and what you see when you turn it on.

We need to determine if the CPU, the video chip and perhaps the motherboard suffered damage.
 
#8 ·
See if the keyboard works before Windows loads. Sometimes it does.

Unfortunately, I'm not having luck finding a manual. I can't tell you what key to press to enter the BIOS.
It probably tells you when the computer first boots. Try pressing the key to enter setup and see if you get in.
If you do, check to see that USB is enabled.
 
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