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USB port stopped working

Discussion in 'Hardware' started by derekt82, May 17, 2008.

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  1. derekt82

    derekt82 Thread Starter

    Joined:
    Jun 14, 2006
    Messages:
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    I have a Toshiba A100, 12 months old, with 4 USB ports. In recent days one of them has stopped working. Device manager shows no problems. I have also downloaded and run usbready.exe and it reckons all is well. I have plugged several devices into the port (mouse, memory stick, wireless modem etc) all of which work on other ports but nothing seems to be recognised on the troublesome port. Is there anything else that I can do to diagnose the problem? - Derek
     
  2. jamesx121

    jamesx121

    Joined:
    Apr 22, 2008
    Messages:
    910
    which Toshiba A100 do you have?
    A100-001 or A100-772??

    if you have the 400.00$ A100-001 ---I would say live with it.

    if 800.00$ A100-772 my recommendation would be to shop around to see who will give you the best price to diagnose your laptop problem

    sounds like either the usb port its self is cracked or a wire has come loose.
    the wire hasn't totally broken off because Device manager still sees the port.
    but it is loose enough to corrupt the data transfer.
    that why nothing works in the port.

    could be totally off base---
    but if the A100-772 800.00$ its worth it to pay a shop for a diagnosis
    once you find out for sure you can still live with-it if cost to much to repair
     
  3. derekt82

    derekt82 Thread Starter

    Joined:
    Jun 14, 2006
    Messages:
    11
    Thanks for the advice.

    I'm not sure which A100 - bought it in Malaysia last year on my way back to Australia from a visit to Europe.

    I am going back to Malaysia next month and I'll take it back to the shop I bought it from and see if they can diagnose it. Cost of labour is much cheaper there than Australia and make a decision.
     
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