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USB ports are not working.

Discussion in 'Hardware' started by cymru_ddraig, Apr 8, 2009.

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  1. cymru_ddraig

    cymru_ddraig Thread Starter

    Dec 27, 2008
    I have an Ei 204-UK pc, when I bought the pc everything worked fine. Recently my computer broke and I've had to get Windows XP reinstalled, and now none of the USB 2.0 ports are working. I've searched around and it tells you to go into the device manager and delete all of the Universal Serial Bus Controllers, but there are none showing. (n)

    Can anyone help?
  2. crjdriver

    crjdriver Moderator

    Jan 2, 2001
    You post that you reinstalled windows; did you install your chipset drivers?

    As a general rule, you install in this order;
    1 Install os
    2 Update to latest service pack. For xp sp3
    3 Install chipset/mb drivers
    4 Install sound, nic, drivers as necessary
    5 Install video driver

    Now make an image of the system as a clean install. If you ever need to reinstall again, it takes all of 5~10min to restore the image.

    Now do windows update and install ALL critical updates.
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