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USB Ports no longer work

Discussion in 'Hardware' started by snowflayk, Dec 4, 2005.

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  1. snowflayk

    snowflayk Thread Starter

    Joined:
    Dec 4, 2005
    Messages:
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    After loading a map for the game Battlefield 2, my computer crashed and started rebooting... I played the game again and after loading it crashed again, this time comming up with some "AMI" or something, menu. It had a check list saying that everything was "OK" and at the bottom it said hit F1 for Setup or F2 to continue with default settings. I hit F2 and everything was as normal except my USB mouse wasn't working. I plugged in an Ipod to test if it was the mouse and the Ipod did not work through the USB port either. All 4 ports don't work. The mouse worked on another computer.

    Does anyone have any idea for what I should do? I already went to device manager and uninstalled all the USB devices and reinstalled them.

    Thanks for any help ;)
     
  2. qldit

    qldit

    Joined:
    Mar 18, 2005
    Messages:
    3,390
    Good Morning Snowflake, if you are runing W-XP you might try using the System Restore program and selecting a restore point previous to the problem happening.
    Cheers, Qldit.
     
  3. snowflayk

    snowflayk Thread Starter

    Joined:
    Dec 4, 2005
    Messages:
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    yes I tried that... doesn't do anything except uninstal the program that saved the restore point...
     
  4. p8jx6

    p8jx6

    Joined:
    Jan 24, 2005
    Messages:
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    ok you loaded the default settings for your mother board, and apparently USB isn't turned on, so you may need to go into the bios and turn that back on.
     
  5. JohnWill

    JohnWill Retired Moderator

    Joined:
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    Messages:
    106,418
    Create a file with NOTEPAD containing the following lines and save it as FIX.REG
    -------------------------- cut here --------------------------------
    REGEDIT4

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Environment]

    "DEVMGR_SHOW_NONPRESENT_DEVICES"="1"
    -------------------------- cut here --------------------------------

    Double click on FIX.REG and say yes to the Merge Into Registry question.

    Unplug ALL USB devices.
    Open Device Manager.
    View, Show Hidden Devices.
    Uninstall all devices under USB Controllers.
    Uninstall all devices under Disk Drives that you know are not present.
    Uninstall all devices under Storage Volumes. Say no to any reboot prompts until you are finished. Also, if a Storage Volume doesn't uninstall, ignore it and move to the next one.
    If you have a yellow ? with unknown devices, uninstall all of the entries there as well.

    When this is done, reboot TWICE.

    Reconnect the USB devices and see if they're recognized properly.
     
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