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USB Ports not working on my Dell laptop

Discussion in 'Hardware' started by parasols, Sep 26, 2010.

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  1. parasols

    parasols Thread Starter

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    I have a Dell Insprion 2200 laptop. Suddenly, one day, my mouse stopped working- I replaced the mouse, and it still doesn't work. I have tried all 3 USB ports, and it doesn't work in any of them. Other than this, it has been working great.

    How can I rectify this problem.
     
  2. cwwozniak

    cwwozniak Chuck Trusted Advisor

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    Hi parasols, and welcome to TSG.

    Your subject line may be a bit mis-leading. Are you sure the problem is with the USB ports and not with the mouse or the software drivers for the mouse?

    Have you tried using the USB ports with another USB device like a thumb drive?

    Are there any errors reported for the USB hardwarte in the Windows hardware device manager?
     
  3. parasols

    parasols Thread Starter

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    Like I said, I purchased a new mouse to see if that was the problem. The new one doesn't work either.

    I don't know if its software drivers- that very well could be the problem. If it is, I don't know how to get the drivers fixed.
     
  4. cwwozniak

    cwwozniak Chuck Trusted Advisor

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    Sorry about that. The "I replaced the mouse" part of your post did not register in my brain.

    It still might not hurt to test the USB ports with some other type of device.

    Does the Windows Hardware Device Manager show any errors under Human Interface Devices, Mice and other pointing devices, or Universal Serial Bus controllers?
     
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